Customer Success Manager
Há 2 dias
Position: Client Success Manager Hours: Full-Time (40 hours/week) Time Zone: EST Overview: Our client is looking for a Client Success Manager to own relationships with agency clients, primarily chiropractic, dental, and medspa clinics. You'll be their main point of contact, ensuring campaigns drive real results and clients stay informed, confident, and happy. This role blends client communication, data-driven performance management, and coordination with internal teams to keep everything running smoothly, from onboarding to ongoing optimization. What You'll Do: Daily Client Communication: Be the main point of contact for each clinic client. Communicate daily via calls, emails, and texts, keeping clients informed before they have to ask. Provide clear updates on campaign performance, next steps, and upcoming improvements. Build trust through responsiveness, proactivity, and transparency. Client Onboarding: Lead new clients through setup: ensuring tracking, GoHighLevel, and campaigns are properly configured. Set expectations around timelines, deliverables, and what strong performance looks like. Ensure a smooth and confident start to each new client relationship. Monitor & Troubleshoot Campaigns: Review ad and funnel performance daily, track metrics like CPL, leads generated, bookings, show rate, and conversion rate. Identify drops or issues early (e.g., "show rate dropped 20% this week") and diagnose potential causes. Suggest actionable fixes: whether it's a follow-up tweak, schedule adjustment, or new messaging. Coordinate with Delivery Teams: Communicate findings and improvement plans to the right team members (media buyers, appointment setters, etc.). Ensure changes are executed effectively and followed through. Bridge the gap between performance data and hands-on execution. What You'll Own: Client performance metrics (leads, bookings, show %, close %). Client satisfaction, retention, and renewal rates. Proactive, fast communication and problem-solving. Strategic understanding of marketing and sales processes, connecting data insights to business outcomes. What We're Looking For: Previous experience in sales or lead generation. Strong communication and organizational skills. Ability to interpret data and turn insights into clear actions. A proactive, solution-oriented mindset. Comfort working with multiple clients and priorities in a fast-paced environment. A team player who collaborates well across departments.
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Customer Success Manager
Há 2 dias
Manaus, Brasil Bebeesuccess Tempo inteiroCustomer Success Manager RoleWe are seeking a highly skilled Customer Success Manager to join our team.This is an excellent opportunity for a seasoned professional to drive business growth and deliver exceptional customer experiences.Develop strong relationships with customers, sales teams, partners, and internal stakeholders to ensure seamless collaboration...
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Customer Success Manager
Há 2 dias
Manaus, Brasil beBeeSuccess Tempo inteiroCustomer Success Manager Role We are seeking a highly skilled Customer Success Manager to join our team. This is an excellent opportunity for a seasoned professional to drive business growth and deliver exceptional customer experiences. Develop strong relationships with customers, sales teams, partners, and internal stakeholders to ensure seamless...
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Customer Success Manager
4 semanas atrás
Manaus, Brasil Hello Magic Tempo inteiroCustomer Success Manager (Work From Home) Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic Customer Success Manager (Work From Home) Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic Get AI-powered advice on this job and more exclusive features. If you're a fluent English speaker seeking a...
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Graduate Customer Success Manager
Há 4 dias
Manaus, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
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Graduate Customer Success Manager
2 semanas atrás
Manaus, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate...
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Manager, Customer Success Engineers
Há 4 dias
Manaus, Brasil Palo Alto Networks Tempo inteiroOur MissionAt Palo Alto Networks, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside...
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Manager, Customer Success Engineers
Há 4 dias
Manaus, Brasil Palo Alto Networks Tempo inteiroOur Mission At Palo Alto Networks, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside...
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Manaus, Brasil Bebeesuccessmanager Tempo inteiroJob Title: Customer Success Manager As a seasoned manager, you will drive success for our customers by leveraging your analytical skills to guide changes and improvements.Key responsibilities include:
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Manaus, Brasil beBeeSuccessManager Tempo inteiroJob Title: Customer Success Manager As a seasoned manager, you will drive success for our customers by leveraging your analytical skills to guide changes and improvements. Key responsibilities include:
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Customer Success
Há 2 dias
Manaus, Brasil Canonical Tempo inteiroJoin to apply for the Customer Success - Team Manager role at Canonical Overview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT....
