Technical Education Specialist

Há 3 dias


São Paulo, Brasil beBeeEducational Tempo inteiro

Role Overview The Technical Education Specialist plays a pivotal role in ensuring seamless access to educational software, applications, and platforms across the school community. This associate works closely with the ICT Department and Student Growth & Performance team to provide hands-on support, troubleshooting, training, and resources to empower users. Key Responsibilities Provide user support, training, and customer service Assist teachers in setting up and using educational applications Partner with divisional leadership and administrative assistants to streamline processes Ensure consistency and accuracy of data between educational software and core school systems Collaborate with the ICT Department to align user support with system management, security, and updates Certifications and Qualifications A Bachelor's degree in education, information systems, instructional technology, or a related field is required. Desired qualifications include previous experience in a school or educational technology support role, familiarity with integration processes between core systems and third-party applications, and bilingual skills (English/Portuguese). Tech Requirements Demonstrated proficiency with educational software, platforms, and digital tools, particularly PowerSchool, Google Workspace, and LMS platforms. Strong communication skills, organizational and problem-solving skills, and knowledge of common reporting and analytics tools used in education are essential.


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