Information technology support specialist

Há 15 horas

Brasília, Brasil SHEIN Tempo inteiro

ABOUT SHEIN:
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future
ABOUT THE ROLE:
We are seeking a Senior Support Specialist to provide advanced technical support for users and systems within a corporate IT environment. The ideal candidate will have strong knowledge of Microsoft 365 administration, Entra ID (Azure AD), and user support through ticketing systems. This professional will also handle basic Windows and Linux server maintenance and perform network troubleshooting as needed. The role involves ensuring service stability, maintaining system integrity, and collaborating with infrastructure and security teams to improve operational efficiency and end-user experience.
RESPONSIBILITIES:
Provide Level 2 and Level 3 support for users, resolving incidents and service requests via the ticketing system.
Administer and maintain Microsoft 365 services, including Exchange Online, Share Point, Teams, and Intune.
Manage user accounts, groups, and access permissions in Entra ID (Azure Active Directory). Perform basic maintenance, monitoring, and troubleshooting of Windows and Linux servers. Support network-related issues such as connectivity, DHCP, DNS, and VPN access.
Document technical procedures, configurations, and solutions. Collaborate with other IT teams on escalations, system improvements REQUIREMENTS:
Degree in Information Technology, Computer Science, or related field.
Proven experience in IT support, preferably in corporate or enterprise environments. Strong knowledge of Microsoft 365 administration and Entra ID (Azure AD). Basic understanding of Windows Server and Linux environments.
Basic knowledge of network concepts (LAN/WAN, TCP/IP, DNS, DHCP, VPN).
Experience with IT ticketing systems and customer support.
Advanced English. PREFERRED QUALIFICATIONS:
Microsoft certifications (e. G., MS-900, MD-102, AZ-104).
Experience with automation tools such as Power Shell or scripting.
Familiarity with ITIL practices or similar support frameworks.
Excellent communication skills and a proactive, problem-solving attitude. Intermediate to At Shein, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.

  • Information Technology Support Specialist

    Há 2 horas

    Brasília, Brasil Teceze Tempo inteiro

    Hi, New Contract Opportunity – IT Support Engineer We're working with a leading global tech organization that is looking for an experienced IT Support Engineer.This is an exciting opportunity for a technically minded IT Support engineer.Job Title: On-Site IT Support EngineerLocation : Guarulhos, Sao Paulo, BrazilJob Type : Backup/On-call SupportOverviewWe...

  • Information technology support specialist

    Há 17 horas

    Brasília, Brasil TECEZE Tempo inteiro

    Hi, New Contract Opportunity – IT Support Engineer We're working with a leading global tech organization that is looking for an experienced IT Support Engineer. This is an exciting opportunity for a technically minded IT Support engineer. Job Title: On-Site IT Support Engineer Location : Guarulhos, Sao Paulo, Brazil Job Type : Backup/On-call...

  • Administrative Support Specialist

    Há 4 dias

    Brasília, Brasil beBeeExecutive Tempo inteiro

    Administrative Support Specialist Role This full-time remote position involves handling various administrative tasks, including executive support, expense reports, scheduling meetings, and calendar organization. The ideal candidate should possess high-level communication and organizational skills, be able to manage confidential information, and prioritize...

  • Administrative Support Specialist

    Há 6 dias

    Brasília, DF, Brasil beBeeExecutive Tempo inteiro

    Administrative Support Specialist Role This full-time remote position involves handling various administrative tasks, including executive support, expense reports, scheduling meetings, and calendar organization. The ideal candidate should possess high-level communication and organizational skills, be able to manage confidential information, and prioritize...

  • Information technology support engineer

    Há 14 horas

    Brasília, Brasil TECEZE Tempo inteiro

    Hi all, New Contract Opportunity – IT Support Engineer at Jundiai, Brazil Job Title: IT Support Engineer Location: Canoas, Jundiai - BRAZIL Onsite Work Full Time Job Overview: (2 to 5 yrs Experience ) We are seeking an Onsite IT Support Engineer to provide hands-on technical support, network troubleshooting, and data center assistance at our Jundiai site....

  • Geographic Information Systems

    2 semanas atrás

    Brasília, Brasil Bottom Billion Corporation Tempo inteiro

    GIS Specialist at Wi! Suriname, Wanica, Republic of Suriname About Us: Wi! Suriname, also known as Wi! Uma Fu Sranan is proud to be the country’s first agricultural cooperative for women, located in Wanica, revolutionizing cassava processing in Suriname. We are dedicated to transforming cassava—a staple root crop—into premium and gluten-free food...

  • Information technology support technician

    Há 16 horas

    Brasília, Brasil Bid. Tempo inteiro

    As an IT Support Technician, you will be responsible for ensuring that all technical and quality standards are met while delivering a high level of customer satisfaction. You will work closely with clients to identify issues and implement the best technical solutions, ensuring minimal disruption to their operations. Your ability to troubleshoot, maintain,...

  • CAD Design Data Specialist

    1 semana atrás

    Brasília, Brasil SoftAge Information Technology Limited Tempo inteiro

    CAD Design Data Specialist (Freelance | Remote | Flexible Hours) SoftAge is hiringMechanical/Industrial Engineers with strong CAD skillsto support an AI design project. You’ll work on real CAD tasks, record your steps, and help develop next-generation AI design models.What You’ll Do Create and review CAD models inFusion 360 / SolidWorks Record design...

  • Customer Support Specialist

    2 semanas atrás

    Brasília, Brasil beBeeCustomerSupport Tempo inteiro

    Customer Support Specialist We are seeking an experienced Customer Support Specialist to join our team. As a key member of our support organization, you will play a critical role in ensuring exceptional timely service for valued customers. Troubleshoot customer-reported issues, identify root causes, and provide timely solutions via case updates, calls, or...

  • CAD Design Data Specialist

    Há 16 horas

    Brasília, Brasil SoftAge Information Technology Limited Tempo inteiro

    CAD Design Data Specialist (Freelance | Remote | Flexible Hours) SoftAge is hiring Mechanical/Industrial Engineers with strong CAD skills to support an AI design project. You'll work on real CAD tasks, record your steps, and help develop next-generation AI design models. What You'll Do Create and review CAD models in Fusion 360 / SolidWorks Record design...