Account Manager
Há 1 mês
Oportunidade para ser um Cooperado Koopere prestando serviços em uma Startup de Software e Tecnologia.
O (a) Account Manager terá uma atuação inbound/farmer, fazendo a gestão de carteira de clientes, atuando com relacionamento, entendendo suas necessidades e objetivos, buscando garantir a satisfação contínua (retenção) e identificando oportunidades de crescimento de receita (expansão).
Responsabilidades:
- Gestão de renovação de +licenças/contratos;
- Identificação de oportunidades de expansão na base de clientes.
- Comunicação eficaz com os clientes para entender e atender às suas necessidades.
- Atendimento às demandas de clientes.
- Desenvolvimento e manutenção de relacionamento com os clientes.
- Resolução de reclamações e monitoramento de processos para melhorar a experiência do cliente.
Requisitos:
- Ensino superior em Comunicação/Administração/Marketing;
- Experiência com vendas complexas/consultivas, gestão de carteira, preferencialmente em tecnologia;
- Habilidades de comunicação e capacidade de construir relacionamentos duradouros.
- Aptidão para resolver problemas e gerenciar conflitos.
- Conhecimento geral sobre plataformas de CRM/tarefas projetos;
- Conhecimento em Vendas: Gestão, metodologias, indicadores;
- Experiência na área comercial/CS;
- Ser uma pessoa curiosa, pró-ativa e apaixonada por tecnologia;
- Perfil Farmer.
Para essa oportunidade a Koopere oferece:
30 dias de descanso remunerado;
artão Benefício Flexível |Cartão SWILE no valor de R$ 100,00;
GoGood: Bem-estar e academias*
Desconto na FGV, Open English e mais*
Assistência médica e odontológica (opcional, conforme adesão com a Cooperativa);
Comissionamento.
- Jornada de trabalho: Segunda a sexta feira das 9h ás 18h;
- Modelo de trabalho: Híbrido, com a disponibilidade de ir ao escritório 1x no mês.
- Local: Rodovia José Carlos Daux, SC - Bairro: João Paulo - Florianópolis - SC.
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