Sr Customer Support Analyst

3 semanas atrás


Campinas, Brasil The BIG Jobsite Tempo inteiro

Objetivo do Cargo Será responsável por interagir com a equipe de gerenciamento de pedidos para garantir o carregamento de orders de clientes dentro do prazo estabelecido de forma correta Principais atividades Analise diária de novas ordens de clientes e distribuição da demanda dentro do time;Análise de ordens carregadas para verificação de possíveis inconsistencias;Assegurar o carregamento de ordens dentro do prazo estabelecido com as áreas;Interagir com a área deVendas e clientes para resolução de problemas;Interagir com time Fiscal para entendimento de diferentes cenários a serem utilizados para resolução dos problemas;Conduzir a implantação de melhorias nos processos e sistemas;Requisitos Bacharelado completo Ampla experiência na área Experiência com gestão de pessoas será diferencial Inglês avançado/fluente Sólidos conhecimentos com MS Office (Excel) Formato híbrido


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