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Job Description: This key role involves leading technical support in Wireless IoT for customers integrating cellular modules. As a trusted advisor, you will be the primary point of contact from pre-sales to post sales, design-in, validation, regression, product launch, and post maintenance. The position offers an opportunity to work in a dynamic, high-growth environment with the flexibility of a telecommute setup. Responsibilities include providing on-site and remote support during the entire design/launch process: integration, validation, pilot, mass production, and maintenance. You will collaborate with R&D to transfer debug and design knowledge of our products to customers. Deliver hands-on activities involving proof of concept demos, use case implementations, and systems validations of our evaluation kits or other IoT systems. Organize technical training, presentations, or workshops for customers, partners, or internal stakeholders.


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