Senior Technical Account Manager

Há 2 dias

São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro
Overview

Join to apply for the Senior Technical Account Manager role at LexisNexis Risk Solutions.

LexisNexis Risk Solutions is a trusted partner in risk assessment, delivering data-driven solutions that help businesses accelerate growth, enhance operational efficiency, and improve customer experience. Our Business Services portfolio supports critical areas such as Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), Identity Verification, Fraud and Credit Risk Mitigation, and Customer Data Management.

About our Team

You'll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.

About the Role

Collaborate with customers and account managers to maximize the value of the world's leading email-based risk assessment solution, driving reduced fraud, lower friction, and increased profitability. Key responsibilities include proactive account analysis, optimization of risk strategies, and delivering strategic insights during business reviews. The role requires a consultative mindset, strong analytical skills, and a focus on delivering measurable customer value. You'll work with real-time digital identity intelligence, analyzing millions of transactions monthly across major players in Financial Services, Insurance, and e-Commerce.

Responsibilities
  • Partner with clients to assess business needs and define project scope, objectives, and deliverables.
  • Lead project planning, execution, and governance, ensuring timelines, KPIs, and quality standards are met.
  • Act as a trusted advisor by proactively understanding client environments and delivering tailored solutions.
  • Coordinate with Product, Sales, and internal teams to ensure seamless implementation, issue resolution, and continuous improvement.
  • Conduct workshops, manage stakeholder communication, and maintain accurate project documentation.
  • Share best practices, deliver internal training, and contribute to process optimization within Professional Services.
  • Drive customer success by fostering adoption, monitoring health metrics, and identifying upsell opportunities.
  • Gather client feedback to inform product development and enhance the overall customer experience.
Requirements
  • Bachelor's degree in IT or equivalent experience in payments, fraud, risk management or ecommerce industry.
  • Client-facing experience, with a strong focus on risk mitigation strategies.
  • Proven track record in account management, client delivery, and complex project implementations.
  • Strong consultative, analytical, and problem-solving skills, with proficiency in statistics and data forensics.
  • Excellent communication, presentation, and stakeholder management skills across technical and non-technical audiences.
  • Demonstrated ability to build and maintain long-term client relationships and drive customer satisfaction and retention.
  • Experienced in cross-functional collaboration with product, operations, and sales teams.
  • Highly organized, results-driven, and capable of managing multiple priorities under pressure.
  • Strategic thinker with a proactive mindset, high integrity, and a commitment to continuous improvement.
  • Spanish is mandatory and advanced English is required.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Product Management, Project Management, and Information Technology
Industries
  • Data Infrastructure and Analytics, IT Services and IT Consulting, and Information Services

#J-18808-Ljbffr

  • Senior Technical Account Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil Signifyd Tempo inteiro

    Join to apply for the Senior Technical Account Manager role at Signifyd 2 days ago Be among the first 25 applicants Join to apply for the Senior Technical Account Manager role at Signifyd Get AI-powered advice on this job and more exclusive features. PLEASE SUBMIT YOUR RESUME IN ENGLISH PLEASE SUBMIT YOUR RESUME IN ENGLISH As a Senior Technical Account...

  • Technical Relationship Manager

    Há 14 horas

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$120.000 - R$180.000

    Senior Technical Account Manager RoleThe successful candidate will be responsible for managing client relationships, providing technical expertise, and driving business growth. We are seeking a Senior Technical Account Manager to manage key client relationships, deliver exceptional results, and exceed client expectations.This is an opportunity for a...

  • Senior Technical Account Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$64.500 - R$81.500

    Job Description:We are seeking a highly skilled and experienced Senior Technical Account Manager to join our team. As a Senior Technical Account Manager, you will be responsible for building and maintaining strong relationships with our corporate customers at the technical level.Your primary objective will be to increase customer satisfaction and loyalty by...

  • Technical Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Yuno Tempo inteiro

    Join to apply for the Technical Account Manager role at YunoRemote, Brazil, Full Time, Individual Contributor, 2 years of experienceWho We AreYuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and...

  • Technical Account Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil Yuno Tempo inteiro

    Join to apply for the Technical Account Manager role at Yuno Remote, Brazil, Full Time, Individual Contributor, 2 years of experience Who We Are Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the...

  • Account Manager Sênior

    Há 3 dias

    São Paulo, São Paulo, Brasil Dfense Tempo inteiro

    Vaga: Account Manager Sênior – MG e Centro-Oeste (com atuação pontual em SP)A Dfense Security está expandindo sua presença nas regiões de Minas Gerais e Centro-Oeste, e busca um(a) Account Manager Sênior para liderar essa frente.Este é um desafio estratégico, com foco inicial em prospecção ativa (perfil hunter), mas com grande potencial de...

  • Account Manager Sênior

    Há 3 dias

    São Paulo, São Paulo, Brasil Dfense Tempo inteiro

    Vaga: Account Manager Sênior – Região SulA Dfense Security está fortalecendo sua operação na Região Sul do Brasil e procura um(a) Account Manager Sênior para liderar nossa atuação em RS, SC e PR.Estamos montando a base da operação, e por isso buscamos alguém com perfil hunter, com energia para abrir mercado, construir oportunidades e gerar...

  • Data Technical Account Manager

    Há 4 dias

    São Paulo, São Paulo, Brasil Bloomberg Tempo inteiro

    Data Technical Account Manager - Funds - Sao PauloLocationSao PauloBusiness AreaDataRef # Description & RequirementsAt Bloomberg, our products are fueled by powerful information.We combine data and context to paint the whole picture for our clients, around the clock – from around the world.In Data, we're responsible for delivering this data, news and...

  • Senior Technical Account Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Relx Tempo inteiro

    OverviewRELX is seeking a Senior Technical Account Manager.You will collaborate with customers and account managers to maximize the value of the world's leading email-based risk assessment solution, driving reduced fraud, lower friction, and increased profitability.The role requires a consultative mindset, strong analytical skills, and a focus on delivering...

  • Technical Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil UiPath Tempo inteiro

    Overview:Our Technical Account Manager team executes upon a wide variety of customer technical enablement efforts, ensuring they launch UiPath successfully, adopt it widely and are continually driving business value from UiPath.The Technical Account Manager is entrusted with some of UiPath's largest and most strategic customers, working with stakeholders...