Operations Coordinator

The Role

Sinclair is looking for a Operations Coordinator in São Paulo, Brazil.

The mission of the Operations Coordinator will be to overview and coordinate Sinclair Brazil's logistics operation, both inbound and outbound. Will liaise with our third-party service providers (customs brokers, freight carriers, both international and local, warehouses, and others) and our headquarters to guarantee on-time shipments of our products according to our demand plan.

About Sinclair
Founded in 1971, Sinclair is a global medical aesthetics organization that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide. This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories.
Our Vision
Providing aesthetic excellence globally.
Our Mission
Driving the advancement of product quality and customer satisfaction, investing in innovation and people.
Our Values

• Act with Integrity
• Be results driven
• Embrace your winning spirit
• Stay ahead of the game
• One team, one goal

Essential Responsibilities:

1. Minimum of 5 years of experience in international trade, focusing on logistics operations, supplier management, and compliance.
2. Advanced English.
3. Office package knowledge (Word, Power Point, and Excel).

Role Competencies:

• Cost management skills.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Proactivity in identifying opportunities for innovation and continuous improvement.

General Competencies:

• Creativity;
• Interpersonal skills;
• Good communication, including writing;
• Dynamism;
• Responsibility;
• Strategic sense;
• Spirit of leadership;
• Ability to work under pressure.

If this sounds like you and you meet the requirements, please apply; we would love to hear from you.
Please note if we receive a high volume of applications, we may close the role before the closing date noted.

By making this application, you give consent for personal information to be used in automated decision-making processes relating to key job requirements which are stated in this ad. If you have any questions, please email recruitment@sinclair.com.

Sinclair does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as property of Sinclair, and Terms & Conditions associated with the use of such CVs will be considered null and void.

Key Responsibilities:

1. Coordinate strategies to optimize freight, customs fees, taxes, and tariff costs.
2. Negotiate with carriers, customs brokers, and international suppliers to ensure the best contractual conditions.
3. Coordinate the entire import/export logistics flow, from order placement to final delivery.
4. Ensure international suppliers meet delivery times, quality standards, and documentation requirements.
5. Collaborate with the purchasing team to optimize global sourcing and ensure contracts are aligned with business demand.
6. Supervise the placement of international purchase and sales orders, ensuring that all documentation is accurate and complete, following the entire process.
7. Track the status of international orders, coordinating with suppliers and logistics service providers to resolve delivery or transportation issues.
8. Ensure compliance with customs regulations, international trade laws, and import/export control requirements.
9. Prepare and review import/export documents (DI, LI, BL, Certificates of Analysis, records, etc.) to ensure regulatory compliance.
10. Develop management reports on costs, delivery times, document accuracy, and logistical efficiency.
11. Carry out performance analysis of international suppliers and identify opportunities for improvement.
12. Identify and mitigate risks associated with international trade, such as currency fluctuations, customs delays, transportation issues, and regulatory changes.
13. Coordinate cargo insurance and manage claims processes.
14. Develop technical strategies to improve storage efficiency, quality, and length of delivery times.
15. Manage the outsourced team for the distribution center, carriers, and delivery monitoring.
16. Loss management (expired stock, damage, and validity of products), properly disposing of products, including possible creation of reverse logistics (exchanges and returns), in accordance with the recently approved law of the State of São Paulo (collection of waste produced by Sinclair).
17. KPI analysis, determination of control points, problematic points, suggestions for improvements, and budgets.
18. Negotiate with logistics service providers, contract management, and performance indicators.
19. Update and criticize sales forecasts and negotiate product availability across factories.
20. Interface with the company's Supply Chain group.