Senior Operations Manager, LATAM

4 semanas atrás

São Paulo, São Paulo, Brasil Uber Tempo inteiro

Join to apply for the Senior Operations Manager, LATAM role at Uber

About The Role

As a Senior Operations Manager in the Financial Business Group, you will help shape and drive Uber's financial products in Latin America, impacting financial contribution and engagement among drivers, couriers, and merchants by understanding their financial needs and delivering tailored, competitive solutions. You will manage end-to-end operations, including working with external partners, analyzing and reporting data, creating communications, and shaping plans to make programs successful. This role involves both strategy and implementation, requiring problem-solving, data analysis, market insight, and stakeholder management, while collaborating across Mobility, Delivery, Strategy & Planning, Business Development, Legal, Data Science, and Tech teams.

What You Will Do

  1. Problem Solving & Strategy: Use logic, data, and root-cause analysis to solve complex issues and prioritize impactful initiatives with clear timelines.
  2. Project & Stakeholder Management: Lead cross-functional projects, define goals, and manage stakeholders across levels and geographies.
  3. Analytics & Performance Tracking: Define key metrics, analyze product and campaign performance, generate insights, and guide decisions.
  4. Product & Process Improvement: Drive feature enhancements and process optimization to deliver a seamless financial product experience.
  5. Ownership & Execution: Take full ownership of financial product growth in LatAm, proactively resolving challenges and driving high-quality service.
  6. CRM & Lifecycle Management: Collaborate with CRM and marketing teams to execute campaigns that boost adoption, engagement, and retention.

Basic Qualifications

  • Prior experience in strategic planning, business operations, project/program management.
  • Strong problem-solving, analytical, and data-driven decision-making skills (including SQL and Excel/Sheets proficiency).
  • Solid business acumen with the ability to interpret key metrics and connect them to operational and strategic implications.
  • Excellent communication, presentation, and stakeholder management abilities.
  • Proven project management and cross-functional coordination capabilities.
  • High comfort managing multiple priorities and working independently in a fast-paced, ambiguous, and dynamic environment. English proficiency.

Preferred Qualifications

  • Spanish proficiency.
  • Experience or familiarity within financial services (e.g., loans, credit solutions, card/wallet management, etc.).
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Internet Marketplace Platforms
#J-18808-Ljbffr

  • Senior Operations Manager, Latam

    4 semanas atrás

    São Paulo, São Paulo, Brasil Uber Tempo inteiro

    Join to apply for the Senior Operations Manager, LATAM role at Uber. About The RoleAs a Senior Operations Manager in the Financial Business Group, you will help shape and drive Uber's financial products in Latin America, impacting drivers, couriers, and merchants by understanding their financial needs and delivering tailored, competitive solutions. You will...

  • Senior Sales Operations Manager, Latam

    Há 5 horas

    São Paulo, São Paulo, Brasil Signifyd Tempo inteiro

    *Must apply in English*We are seeking a Senior Sales Operations Manager to be a strategic partner to our sales teams in EMEA and LATAM. In this role, you will play a critical part in implementing and optimizing processes that enhance the overall productivity for the different regions. You will enable our international sales teams with the right tools and...

  • Senior Operations Manager, LATAM

    3 semanas atrás

    São Paulo, São Paulo, Brasil Uber Tempo inteiro

    Join to apply for the Senior Operations Manager, LATAM role at Uber About The Role As a Senior Operations Manager in the Financial Business Group, you will help shape and drive Uber's financial products in Latin America, impacting financial contribution and engagement among drivers, couriers, and merchants by understanding their financial needs and...

  • Marketing Technology and Operations Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil Infogain - LATAM Tempo inteiro

    Marketing Technology and Operations ManagerMarketing Technology and Operations ManagerGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Infogain - LATAMMarketing Technology and Operations ManagerWe are seeking a highly skilled Marketing Technology & Operations Manager for one of our clients. As such, you will...

  • Marketing Technology and Operations Manager

    Há 4 horas

    São Paulo, São Paulo, Brasil Infogain - LATAM Tempo inteiro

    Marketing Technology and Operations Manager Marketing Technology and Operations Manager Direct message the job poster from Infogain - LATAM Marketing Technology and Operations Manager We are seeking a highly skilled Marketing Technology & Operations Manager for one of our clients. As such, you will have to lead their marketing technology stack, streamline...

  • Operations And Maintenance Manager Latam

    Há 14 horas

    São Paulo, São Paulo, Brasil SANY Group Tempo inteiro

    Operations and Maintenance Manager LATAM (Business-Focused)Location: Chile or BrazilThe Operations & Maintenance (O&M) Manager will be responsible for creating and executing the regional service strategy across LATAM, ensuring full alignment with the company's global objectives while optimizing business performance, operational efficiency, and long-term...

  • Marketing Technology and Operations Manager

    Há 5 horas

    São Paulo, São Paulo, Brasil Infogain - LATAM Tempo inteiro

    Marketing Technology and Operations Manager Marketing Technology and Operations Manager Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Infogain - LATAM Marketing Technology and Operations Manager We are seeking a highly skilled Marketing Technology & Operations Manager for one of our clients. As such, you...

  • Business Leader

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeRevenue Tempo inteiro US$100.000 - US$150.000

    Job Opportunity: Revenue Operations Senior ManagerWe are seeking a highly skilled Revenue Operations Senior Manager to support our go-to-market strategy within the Enterprise Software/SaaS B2B industry.This role will serve as the central point of contact for deal-related matters in the LATAM region, with a key focus on managing our Brazil RevOps team and...

  • Human Resources Manager Latam

    Há 11 horas

    São Paulo, São Paulo, Brasil Blue Arrow Latam Tempo inteiro

    As LATAM Human Resources Manager, you will play a fundamental role in our company's expansion project in Latin American. This role requires a dynamic and trilingual professional (English, Spanish, and Portuguese) based in Sao Paulo, Brazil. And will collaborate closely with leadership teams to ensure the effective implementation of HR policies, programs, and...

  • Area Operations Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil America At Work Tempo inteiro

    Looking to hire an Area Operations Manager to attend all Latin America countries. As the Area Operations Manager, you will manage the output of the Service & Repair Centre to defined quality, delivery and cost targets and to be the defined Best Operating Practices and ISO procedures. If you have Project Management, Power Generation, Six Sigma, advanced...