Senior Architect

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio's next Senior Architect - Phone Numbers and Compliance

About the job

Twilio seeks a visionary leader to guide the development of key systems within Phone Numbers and Compliance areas of our product portfolio. This role will drive strategic initiatives, ensuring our products are robust, scalable, and aligned with Twilio's commitment to innovation and customer trust. As a senior leader, you will shape the future of our architecture, influence cross-functional teams, and set the standard for excellence across multiple engineering teams.

Responsibilities

In this role, you will:

• Define and drive the strategic vision for Twilio's architecture, ensuring alignment with business goals and industry best practices.
• Lead and mentor a team of high-performing architects and engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Ensure world-class reliability, scalability, and security for all the products we build.
• Mentor other architects and engineers on the team throughout their journey.
• Influence and guide architectural and product decisions, balancing long-term vision with immediate business needs
• Represent Twilio as a thought leader in the industry, contributing to forums, conferences, and partnerships.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn\u2019t followed a traditional path, don\u2019t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table

Required:

• Over 20 years of relevant industry experience, including 5+ years in senior architecture roles
• Extensive leadership experience in scalable architecture, including a proven track record of leading large, cross-functional engineering teams.
• Demonstrated ability to set technical direction and lead organizations through complex architectural transformations.
• Experience designing scalable and resilient enterprise-grade platforms and applications
• A recognized thought leader with a demonstrated ability to set strategic direction and execute with a bias for action.
• Skilled at balancing long-term strategies with short-term business priorities, enabling pragmatic and sustainable solutions.
• Proven ability to design scalable, secure, and fault-tolerant systems iteratively and evolutionarily.
• Strong experience improving quality and operational processes, commitment to implementing best engineering practices across the organization.
• Deep cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure), preferably in AWS.
• Exceptional written and verbal communication skills, with the ability to effectively articulate architectural concepts to technical and non-technical audiences.
• Strong collaborator, able to influence and build productive relationships across engineering, product, and business teams.
• Passionate about enabling other architects and engineers through leadership, mentoring, and driving efficient, well-informed decision-making.
• Skilled at articulating and sharing the vision with customers and synthesizing their business needs to influence strategy and future direction.

Location

This role will be remote based in the US.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $245,800.00-$308,200.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $260,200.00-$325,300.00
• Based in the San Francisco Bay area, California: $289,100.00-$361,400.00
• This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until 9/15/25, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\'s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you\'re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now If this role isn\u2019t what you\u2019re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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