Salesforce Consultant, Brazil

4 semanas atrás


Brasil OSF Global Services Tempo inteiro

- Customize Salesforce applications to align with business processes and objectives.

User Support and Training:

  • Manage data integrity and security within Salesforce.
  • Analyze data to provide insights and recommendations for business improvements.
  • Collaborate with IT and business teams to integrate Salesforce with other systems.
  • Work closely with stakeholders to gather requirements and translate them into technical solutions.

Performance Monitoring and Optimization:

  • Troubleshoot and resolve issues related to Salesforce applications.
  • Maintain comprehensive documentation of Salesforce configurations and processes.
  • Generate reports and dashboards to support business decision-making.
  • Manage user accounts, profiles, roles, and permissions to ensure proper access and security.
  • Configure and maintain Salesforce objects, fields, workflows, and validation rules.
  • Implement and manage Salesforce automation tools, such as Process Builder and Flow, to streamline business processes.
Requirements and Competencies
  • Technical Expertise: Strong knowledge of Salesforce platform, including Sales Cloud, Service Cloud, Experience Cloud, and Salesforce administration.
  • Problem-Solving Skills: Ability to analyze complex problems and develop effective solutions.
  • Communication Skills: Excellent verbal and written communication skills to interact with stakeholders.
  • Collaboration: Strong team player with the ability to work collaboratively across departments.
  • Attention to Detail: High level of accuracy and attention to detail in managing data and configurations.
  • Adaptability: Ability to adapt to changing business needs and technological advancements.
Skill Set
  • Same as above, with additional note that the professional will be trained to work with Conga CPQ.
Languages
  • English
  • Portuguese
Education
  • null
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