Service Analyst
Há 2 dias
Join to apply for the Service Analyst role at Lenovo.
The SMO (Services Management Office) Service Analyst will support the Service Delivery Manager in delivering efficient service to Lenovo Device as a Service (DaaS) / Managed Services customers.
We are seeking candidates with experience in the following disciplines:
Order Management- Processing orders for new devices and re-deploying existing devices
- Supporting the device forecasting process
- Managing the Order to Install process
- Overseeing configuration of Desktop, Laptop, and Tablet devices
- Monitoring and managing inventory levels
- Utilizing Order Management tools
- Managing the service lifecycle of deployed devices
- Creating customer invoices
- Administering Purchase Orders
- Experience in an Account Operations environment
- Managing incidents and requests from clients
- Facilitating resolutions to technical escalations
- Preparing documentation to track and report SLA performance
- Supporting initiatives to improve client service delivery
- Building strong relationships with partners & suppliers
- Interacting with clients
- Responding to queries related to their contracts
- Monitoring issues within their environment
- Maximizing client satisfaction
- 1-2 years of project coordination experience, preferably in a services environment
- Fluent in English
- Experience with ticketing tools (preferably ServiceNow)
- Skilled in Excel and reporting
- Persistent, detail-oriented, capable of multitasking
- Open to learning and implementing change
This role is open for offices in São Paulo and Monterrey, Mexico.
Seniority Level- Entry level
- Full-time
- Administrative and Project Management
- IT Services and IT Consulting
Referrals increase your chances of interviewing at Lenovo by 2x.
Set up job alerts for "Service Analyst" roles.#J-18808-Ljbffr
-
Service Analyst
1 semana atrás
São Paulo, São Paulo, Brasil Lenovo Tempo inteiroJoin to apply for the Service Analyst role at Lenovo . The SMO (Services Management Office) Service Analyst will support the Service Delivery Manager in delivering efficient service to Lenovo Device as a Service (DaaS) / Managed Services customers. We are seeking candidates with experience in the following disciplines: Order Management Processing orders for...
-
Service Analyst
Há 7 dias
São Paulo, São Paulo, Brasil Lenovo Tempo inteiroJoin to apply for the Service Analyst role at Lenovo.The SMO (Services Management Office) Service Analyst will support the Service Delivery Manager in delivering efficient service to Lenovo Device as a Service (DaaS) / Managed Services customers.We are seeking candidates with experience in the following disciplines:Order ManagementProcessing orders for new...
-
Financial Data Analyst
Há 7 dias
São Paulo, São Paulo, Brasil Moody's Investors Service Tempo inteiro**Role/Responsibilities**Financial Data Analysts have a significant input to the ratings and research process by analyzing financial statements and data provided by IssuersKey Responsibilities:- The FDA uses accounting and finance knowledge and judgment to perform financial statement analysis, adjust reported data per relevant methodology requirements and...
-
Service Desk Analyst
1 semana atrás
São Paulo, São Paulo, Brasil TLC Worldwide Tempo inteiroWE ARE HIRING A SERVICE DESK ANALYST Ever opened a new
-
Investment services analyst
4 semanas atrás
São Paulo, São Paulo, Brasil Netvagas Tempo inteiroJoin to apply for the Investment services analyst role at Netvagas4 days ago Be among the first 25 applicantsJoin to apply for the Investment services analyst role at NetvagasBuscamos um(a) Investment Services Analyst para atuar na operação e gestão dos nossos fundos ou securitizações. Essa pessoa será responsável por assegurar que os processos...
-
Investment services analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Netvagas Tempo inteiroJoin to apply for the Investment services analyst role at Netvagas 4 days ago Be among the first 25 applicants Join to apply for the Investment services analyst role at Netvagas Buscamos um(a) Investment Services Analyst para atuar na operação e gestão dos nossos fundos ou securitizações. Essa pessoa será responsável por assegurar que os processos...
-
Cx Analyst Sr
Há 6 dias
São Paulo, São Paulo, Brasil Bankly - Banking as a Service Tempo inteiroVenha fazer parte do time BanklySomos uma plataforma de tecnologia financeira e Banking as a Service (BaaS) que tem o objetivo de alavancar tecnologia e quebrar barreiras para empoderar pessoas e empresas na transformação do ecossistema financeiro.Dá uma olhada nos desafios que te esperam como CX Analyst - Sr (Temas Regulatórios) aqui na Bankly:Atuar...
-
Customer Service Analyst
1 semana atrás
São Paulo, São Paulo, Brasil Freudenberg Group Tempo inteiroCustomer Service Analyst page is loaded## Customer Service Analystlocations: São Paulotime type: Full timeposted on: Posted 3 Days Agojob requisition id: R\_ **Working at Freudenberg: We will wow your world**# Responsibilities:* Conducts order validations and entries* Confirms customer order receipt, creation, and delivery* Monitor and tracks order...
-
Junior Support Analyst
1 semana atrás
São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiroCustomer Service & OperationsJunior Support Analyst As a TSS, you will be the escalation point for advanced technical issues and escalated customer service issues. You will serve as Tier 2 support for the Technical Support Analysts (TSA) and the Technical
-
Cyber Security Analyst
1 semana atrás
São Paulo, São Paulo, Brasil Orange Business Tempo inteiroJoin to apply for the Cyber Security Analyst - SG role at Orange Business Join to apply for the Cyber Security Analyst - SG role at Orange Business Orange Cyberdefense specializes in the design, implementation and support of the most reliable and innovative security solutions and services - we are seeking a SOC Analyst to join our global team for a major
