System Support Specialist

3 semanas atrás

São Paulo, São Paulo, Brasil Global System™ Tempo inteiro

Modelo de trabalho: 100% Remoto

Horário: Comercial – das 9h às 18h

Contratação: PJ

Buscamos um(a) profissional com sólida experiência em monitoramento de ambientes de TI, com foco em Zabbix e Grafana, para atuar na sustentação e evolução de nossas esteiras de monitoramento.

Você será responsável por:

  • Manutenção e suporte do ambiente Zabbix (versões 5.x ou superior);
  • Criação, ajuste e otimização de dashboards no Grafana;
  • Desenvolvimento e customização de templates, mapas, triggers e itens;
  • Integração do Zabbix com sistemas externos (API REST, Webhooks, etc);
  • Apoio à análise de incidentes e resolução de problemas de monitoramento;
  • Automação de rotinas com scripts (Bash, Python);
  • Documentação técnica e transferência de conhecimento para a equipe;
  • Interface direta com os times de infraestrutura, redes, banco de dados e aplicações.

REQUISITOS TÉCNICOS OBRIGATÓRIOS

  • Nível Pleno/Sênior em Suporte a Sistemas
  • Experiência prática com Zabbix e Grafana
  • Vivência em ambientes com monitoramento ativo de sistemas e infraestrutura
  • Conhecimento em scripting (Bash e/ou Python) para automações
  • Capacidade de integração de sistemas via API REST e Webhooks
  • Habilidade na produção de documentação técnica
  • Proatividade e senso de urgência
  • Boa comunicação escrita e verbal
  • Organização e autonomia para lidar com múltiplas demandas
  • Espírito colaborativo para atuar com times multidisciplinares

Essa é uma oportunidade de expansão do time de sustentação, voltada para profissionais que queiram atuar em ambientes dinâmicos e com desafios técnicos constantes.

Tem o perfil? Envie seu currículo e pretensão horária para nicole.goncalves@gsoftware.com.br - (11) 91554-4139 (Nicole)

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