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Servicenow Lead

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Key Responsibilities

· Lead end-to-end development and implementation of ServiceNow solutions across ITOM, ITAM, HAM, and SAM modules.

· Act as the CMDB Lead, ensuring accurate discovery, mapping, and maintenance of configuration items (CIs).

· Design and develop integrations using Integration Hub, Flow Designer, and REST/SOAP APIs for connecting external systems.

· Customize and configure ServiceNow