Operations Team Leader

Apply NowJob Title: Sr. Team Leader, OperationsJob Description:The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability of both...

The purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process. ResponsibilitiesEnsure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on quality and adherence to...

Curitiba, Brazil - DOP - 3111390 **_Role Purpose_** - The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process._ **_Do_** **Ensure process is executed as per the client contract** - Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to...

Role:Sr. Delivery ManagerKey Responsibilities:Manage the overall performance and governance of Statements of Work (SOWs) in collaboration with Vendor Account Managers.Ensure day-to-day operations align with SOW requirements and Service Level Agreements (SLAs).Promptly identify and resolve service delivery issues, implementing preventative measures where...

The purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process.ResponsibilitiesEnsure process is executed as per the client contractConduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on quality and adherence to contract...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on quality and adherence to...

Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on quality and...

Role PurposeThe purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process.DoEnsure process is executed as per the client contractConduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on quality and adherence to contract...

Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Job description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus...

Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Job description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus...

Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Job description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus...

Role: Sales Operations Manager Location: Curitiba, BR (Onsite role) Job description: Serving as liaison between client and Vendor development and operational team Proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forward Optimize program operations with...

Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Job description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus...

Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

Role: Sales Operations ManagerLocation: Curitiba, BR (Onsite role)Job description:Serving as liaison between client and Vendor development and operational teamProactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forwardOptimize program operations with a focus...

Role: Sales Operations Manager Location: Curitiba, BR (Onsite role) Job description: Serving as liaison between client and Vendor development and operational team Proactively update and flag to client emerging issues and offer actions to mitigate but also proactively share best practices to drive the global program forward Optimize program operations...

Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

Role: Sr. Delivery Manager - Ad Sales Principal Responsibilities Manage the overall performance and governance of the Statements of Work (together with Vendor Account Manager) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including...