Junior Technical Support Analyst

3 semanas atrás


Brasilia, Brasil Winged Recruitment Tempo inteiro

Seeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and leveraging advanced AI technology, we serve as the bridge between your aspirations and a rewarding professional trajectory. Partnering with renowned tech firms globally, we're ready to empower our team with fresh talent poised to make a significant impact.

**Introduction to the Role**:
Are you someone with a knack for problem-solving and a passion for technology? As a Junior Technical Support Analyst, you'll play a crucial role in providing technical assistance and troubleshooting solutions to end-users. Guided by seasoned professionals, you'll gain hands-on experience in diagnosing technical issues, resolving software and hardware problems, and ensuring customer satisfaction through effective communication and support.

**Position Overview**:

- ** Location**: Fully Remote
- ** Schedule**: Flexible

**Key Responsibilities**:

- Diagnose and troubleshoot software and hardware problems, escalating complex issues to senior support specialists as needed.
- Document support tickets accurately in the helpdesk system, maintaining detailed records of troubleshooting steps and solutions.
- Collaborate with cross-functional teams to identify recurring technical issues and contribute to the development of solutions and best practices.
- Stay updated on product knowledge and industry trends, continuously enhancing your technical skills and expertise.

**Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
- Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
- Excellent communication and interpersonal skills, with a customer-focused approach to technical support.
- Detail-oriented with a high level of accuracy in documenting technical procedures and solutions.
- Ability to work effectively both independently and as part of a collaborative team.
- Enthusiasm for learning and a proactive attitude towards professional development in the field of technical support.

**Why Choose This Opportunity?**

Winged Recruitment is committed to nurturing the growth and development of aspiring technical support professionals. Through our AI-driven processes and supportive work environment, we offer opportunities for hands-on learning and career advancement in the dynamic field of technical support. This role isn't just about gaining experience; it's about building a foundation for a successful career in technology.

**Application Process**:



  • Brasilia, Brasil RateGain Tempo inteiro

    **About RateGain**: Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world’s largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500...

  • Technical Analyst

    Há 2 dias


    Brasilia, Brasil United Nations Development Programme (UNDP) Tempo inteiro

    **Job Identification** - 18264 **Locations** - Brasilia, Brazil**Posting Date** - 05/14/2024, 05:45 PM - 05/28/2024, 10:59 PM **Job Schedule** - Full time **Agency** - UNDP **Grade** - NPSA-9 **Vacancy Type** - National Personnel Service Agreement **Practice Area** - Management **Bureau** - Regional Bureau for Latin America and the...

  • Brand Technical Specialist

    4 semanas atrás


    Brasilia, Brasil IBM Tempo inteiro

    Introduction Your Role and Responsibilities As a Systems Services Representative you'll help drive customer satisfaction by providing exceptional technical support. As the primary technical interface to our clients, you will play a critical role in coordinating hardware and software support, as well as delivering operational services. Required Technical...

  • Data Analyst

    4 semanas atrás


    Brasilia, Brasil Nutrisense, Inc. Tempo inteiro

    About the job Data Analyst - Remote (Latin America, Europe, Asia) **Full Remote** **Job Description: Data Analyst - Product and User Experience** $30,000 - $45,000 Annually + Equity **In This Role You Will**: - Identify data needs across the organization, work with individual stakeholders to translate raw data into metrics, hypotheses, and analyses, and...


  • Brasilia, Brasil World Health Organization Tempo inteiro

    **Grade***: NO-B **Contractual Arrangement***: Fixed-term appointment **Contract Duration (Years, Months, Days)***: One year, first year probationary period. Post of limited duration. **Job Posting***: Aug 4, 2023, 3:28:33 PM **Closing Date***: Aug 25, 2023, 4:59:00 PM **Primary Location***: Brazil-Brasilia **Organization***: PAHO/WHO Representation,...


  • Brasilia, Brasil Black Pen Recruitment Tempo inteiro

    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer...

  • Data Analyst

    4 semanas atrás


    Brasilia, Brasil Nutrisense Tempo inteiro

    **Full Remote** **Job Description: Data Analyst - Product and User Experience** $30,000 - $45,000 Annually + Equity **In This Role You Will**: - Identify data needs across the organization, work with individual stakeholders to translate raw data into metrics, hypotheses, and analyses, and support ongoing data-driven projects as needed. - Utilize SQL and...

  • Business Operation Analyst

    4 semanas atrás


    Brasilia, Brasil Pacifica Continental Tempo inteiro

    Nosso cliente, uma renomada empresa global de telecomunicações, está buscando um Bussiness Operation Analyst para integrar a sua equipe em Brasília. As B2B Operation Analyst you will help business processes to became fast, smart, and automatic. Using your analytical capability, you will also translate partner needs on right requirements to be...


  • Brasilia, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • Brasilia, Brasil Black Pen Recruitment Tempo inteiro

    **Relocate to Malta Azure Technical Architect - Security (Consulting/Big 4)** **About the Client** Our Client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise...

  • Technical Security Analyst

    1 semana atrás


    Brasilia, Brasil Tax Goddess Tempo inteiro

    **About the company** Solid, growing, and lively/fun USA CPA firm. We have been in the business for over 19 years, and are ranked Top 1% of Tax Strategists in the USA. We are a progressive, 100% digital CPA Firm, so cloud computing and basic tech skills are required! **About you** As a TECH Security Specialist at TGBS, you will be responsible for...


  • Brasilia, Brasil TECHPROJECTS Tempo inteiro

    Job description Language: Fluent German speaker Customer Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. All you need is: Fluent in German and B2 English Analytical & Research Skills Customer-oriented and...


  • Brasilia, Brasil Black Pen Recruitment Tempo inteiro

    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer...


  • Brasilia, Brasil Black Pen Recruitment Tempo inteiro

    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer...


  • Brasilia, Brasil Black Pen Recruitment Tempo inteiro

    **Relocate to Malta D365 F&O Technical Solution Architect (Consulting/Big 4)** **About the Client** Our Client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing our clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource...


  • Brasilia, Brasil Digitronic Tech Savvy Inc. Tempo inteiro

    Responsibilities Lead, mentor and support more junior consultants **Qualifications**: Has significant SAP Basis experience in a consulting environment Ability to lead teams to deliver successfully outcomes Has excellent communication skills Has experience of budget management Can own significant, complex assignment risks and identify and solve...


  • Brasilia, Brasil United Nations Development Programme (UNDP) Tempo inteiro

    **Job Identification** - 15825 **Locations** - Brasilia, Brazil**Posting Date** - 05/10/2024, 08:41 PM - 05/24/2024, 10:59 PM **Job Schedule** - Full time **Agency** - UNDP **Grade** - NPSA-7 **Vacancy Type** - National Personnel Service Agreement **Practice Area** - Management **Bureau** - Regional Bureau for Latin America and the...


  • Brasilia, Brasil United Nations Development Programme (UNDP) Tempo inteiro

    **Job Identification** - 15825 **Locations** - Brasilia, Brazil**Posting Date** - 01/23/2024, 04:00 PM - 02/06/2024, 10:59 PM **Job Schedule** - Full time **Agency** - UNDP **Grade** - NPSA-7 **Vacancy Type** - National Personnel Service Agreement **Practice Area** - Management **Bureau** - Regional Bureau for Latin America and the...

  • Finance Analyst

    1 semana atrás


    Brasilia, Brasil World Bank Group Tempo inteiro

    **Job #**: - req22644**Organization**: - World Bank**Sector**: - Finance & Accounting**Grade**: - GE**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Brasilia,Brazil**Required Language(s)**: - English & Spanish**Preferred Language(s)**: - Portuguese**Closing Date**: - 5/25/2023 (MM/DD/YYYY) at 11:59pm...

  • SEO Analyst

    1 semana atrás


    Brasilia, Brasil JetFuel.Agency Tempo inteiro

    **Company Description** - **Jetfuel.agency**_ is a digital marketing agency specializing in growing businesses within the DTC and e-commerce space. Our clients are usually between $5M - $50M in size and rave about our agency’s ability to drive measurable performance, no BS attitude and our innovative, ground-breaking digital marketing strategies. We are a...