Technical Consultant Servicenow Sr

3 meses atrás


São Paulo SP, Brasil PROV INTERNATIONAL BRAZIL SERVICOS DE TECNOLOGIA LTDA. Tempo inteiro

Somos uma empresa Global de consultoria tecnológica premiada, especializada em estratégia de TI, implementação, gerenciamento e otimização

Como Technical Consultant Senior sua missão será projetar, planejar e desenvolver soluções técnicas na plataforma ServiceNow baseado nas discussões técnicas e de negócio. Ser ponto focal para melhores práticas e mentorias para analistas de nível pleno, júnior e estagiários. Executar tarefas mais complexas, tomando decisões e entregando projetos de complexidade alta.

**Isso fará parte do seu dia a dia**:

- Participar das atividades do time, mantendo assiduidade, apresentando sugestões de melhorias e contribuindo para o engajamento;
- Apoiar técnicamente desenvolvedores menos experientes, apontando soluções que estejam dentro das boas práticas da ServiceNow e ProV;
- Participar ativamente nos alinhamentos de demandas junto ao cliente;
- Desenvolver histórias de complexidade avançada, atuando dentro do padrão de qualidade ProV e seguindo as orientações do seu Líder Técnico, para que as metas de projetos ou demandas de clientes sejam atendidas com qualidade dentro do prazo estipulado, sempre que for demandado por algum líder de projeto.
- Executar o teste de desenvolvimento em todas as demandas, sempre aplicando as orientações do manual do desenvolvedor ProV ou orientações do seu Líder Técnico, para que os critérios de aceite das demandas sejam observados, sempre que estiver atuando em alguma solicitação de projeto ou atendendo clientes externos ou internos.
- Participar de todas os ritos de trabalhos do seu time, observando as agendas de trabalho internas ou de clientes, para que se mantenha atualizado sobre as necessidades do seu time, sempre que for solicitada a sua participação.

**Requisitos**:

- Grande experiência com o módulo ITSM e FSM.

**Diferenciais**:

- Certificações ServiceNow;
- Inglês avançado;
- Espanhol avançado.

**Informações de contratação**:

- Atuação remota;
- Contratação PJ;
- Benefícios como Plano de Saúde, Seguro de Vida e Aulas de Inglês.



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