ServiceNow Technical Consultant
1 dia atrás
Transforming the way organizations work is a complex task that requires expertise in ServiceNow Platform configuration. As a Senior Technical Consultant, you will be responsible for designing and delivering cloud solutions that achieve customer outcomes.
About ServiceNowServing over 8,100 customers worldwide, including 85% of the Fortune 500, ServiceNow is a global market leader in AI-enhanced technology. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Role OverviewThis role is ideal for professionals with 8+ years of experience in professional services or equivalent education/experience. The successful candidate will have the ability to travel up to 50% and demonstrate strong project management skills. Experience working collaboratively and holding advanced English skills are also essential.
Key Responsibilities- Configuring ServiceNow Platform based on leading practices to provide a solution that achieves customer outcomes
- Participating in workshops with customers to assess current processes and establish future-state processes
- Designing and delivering ServiceNow CSM solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices
- Oversight and unit testing of code developed by partner or customer employees
- Providing feedback to product development to improve the product based on experiences gained with customers
- 8+ years experience as part of a professional services organization; or equivalent education/experience
- Ability to travel up to 50%
- Creative with comfort running projects independently
- Success driving complex issues through analysis and resolution
- Experience working collaboratively
- ServiceNow certifications in aligned workflow
- Advanced English skills
The estimated salary for this role is between $120,000-$180,000 per annum, depending on location and experience.
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