Senior Technical Consultant
2 semanas atrás
At Degreed, we're revolutionizing the way organizations upskill their employees.
As a Technical Consultant on our Professional Services team, you'll play a pivotal role in implementing impactful technical solutions through the Degreed platform.
This is a unique opportunity to shape how organizations in the LATAM region achieve their strategic goals through seamless technology.
- Implement technical solutions and integrations, including APIs, SSO authentication, and data/content transfers.
- Consult with clients and providers to align technical configurations with business objectives.
- Collaborate with cross-functional teams to ensure client needs are met and projects stay on track.
You'll manage multiple concurrent projects, ensuring timely delivery within budget while maintaining high client satisfaction.
With a focus on delivering world-class services to global clients, this role offers exciting opportunities for professional growth and a chance to make a lasting impact on how organizations use technology to develop their workforce.
Key Skills:
- Technical expertise with hands-on experience in API, FTP, SAML, and other data transfer protocols.
- Strong consulting skills to advise clients on technical solutions and configurations.
- Project management skills with experience managing multiple concurrent client projects.
- Excellent communication skills to effectively translate complex technical concepts into simple terms.
- Problem-solving abilities to proactively identify technical roadblocks and recommend practical solutions.
Key Responsibilities:
- Host technical training sessions for clients and partners to enhance user engagement and platform utilization.
- Troubleshoot and resolve technical issues to ensure client milestones are met and projects progress smoothly.
- Document final design specifications and deliverables.
Language Skills: Fluency in English, Portuguese, and Spanish to communicate effectively across diverse teams and client organizations in the LATAM region.
About Degreed: We believe that learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.
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