SAP Ixp Intern

Há 1 mês

Porto Alegre, Brasil SAP Tempo inteiro

**We help the world run better**

**What you’ll do**:
Position title: SAP iXp Intern - S/4HANA Cloud Support

Location: São Leopoldo, Brazil

Expected start date: July 2023

A Support consultant is driven by a desire to provide our customers with outstanding technical customer service. The primary responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.

The consultant will need the ability to support complex environments that include various operating systems, platforms, and databases.
- Enable customers to efficiently implement and operate their SAP solutions by providing state-of-the-art support services.
- Collaborate closely with various other SAP departments, like Consulting and Sales.
- Managing internal and external escalations including customer communication (if required).
- Temporarily safeguard customers in critical/escalated situations.
- Send the first response for all incoming cases verifying the severity, next steps, and ETA for the following communication.
- Orchestration of experts for fast issue resolution.
- Assess and resolve reported incidents by means of knowledge databases and/or verifying customizing entries or hardware parameters.
- Root Cause Analysis of reported incidents.
- Call deflection (productizing knowledge, community forums, knowledge sharing, etc.).
- Participation in global projects around support processes, infrastructure requirements, and quality assurance.
- Report errors to Development.
- Provide consulting for customers on procedural issues and queries.

**What you bring**:
We’re looking for someone who takes initiative, perseveres, and stay curious.

You like to work on meaningful innovative projects and are energized by lifelong learning
- University Students (mandatory) - Information Technology, Computer Science or other similar.
- Knowledge in Object Oriented Programming (Java, C++, ABAP/4 etc) - desirable.
- Excellent customer focus and communication skills (oral/written).
- Problem-solving/analytical skills.
- Flexible approach to working in teams as well as environments.
- Fluent in English. (mandatory)
- Experience in an IT-related area, e.g. consulting/support/development job is a plus

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 372279 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **Bring out your best** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** 1.** Culture of collaboration**: meet with mentors, make new friends...

  • SAP Ixp Intern

    4 semanas atrás

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - ** Culture of collaboration**:meet with mentors, make new...

  • SAP Concur Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - ** Culture of collaboration**:meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. **Three reasons to intern at SAP**: 1. Culture of collaboration: Meet with mentors, make new friends across...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. **Three reasons to intern at SAP**: 1. Culture of collaboration: Meet with mentors, make new friends across...

  • SAP Ixp Intern Developer

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - ** Culture of collaboration**:meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** 1. Culture of collaboration: meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** - Culture of collaboration: meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: The SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. **Three reasons to intern at SAP**: 1. Culture of collaboration: Meet with mentors, make new friends...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **Three reasons to intern at SAP**: - Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network. - Gain visibility: With Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - ** Culture of collaboration**:meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - ** Culture of collaboration**:meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - ** Culture of collaboration**:meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: 1. Culture of collaboration: meet with mentors, make new...

  • SAP Ixp Intern

    3 semanas atrás

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: 1. Culture of collaboration: meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** 1. Culture of collaboration: meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** - Culture of collaboration: meet with mentors, make new friends...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: SAP Internship Experience Project is an SAP’s global paid internship program that provides university students with the opportunities to find purpose in their careers. **Three reasons to be an intern at SAP**: - Collaboration culture: Meet with mentors, make new friends...

  • SAP Ixp Intern

    4 semanas atrás

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** 1. Culture of collaboration: meet with mentors, make new...

  • SAP Ixp Intern

    Há 1 mês

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** **1. Culture of collaboration**:meet with mentors, make new...