Client Solutions Manager
6 meses atrás
Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
**Team introduction**:
The Client Solutions team establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.
About the Role and Responsibilities
We are looking for a customer service, detail-oriented Client Solutions Manager to join our Client Solutions Team in Performance vertical. The Client Solutions Manager is a crucial member of our growing Global Business Solutions team that supports our sales team in meeting its objectives and providing best in class customer service to clients, both internally and externally. The Client Solutions Manager role is responsible for partnering with the sales team to drive revenue by negotiating and optimizing complex opportunities and using data and analytics to build a consultative solution for our customers. The Client Solutions team establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.
**You will**:
- Drive education on product, company updates and share company best practices as relevant to client or agencies' business;
- Manage and grow post-sale client relationships of auction ads offerings by monitor and analyze ad campaigns, and proactively take initiative to improve results;
- Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings;
- Share marketplace feedback and guide our advertising strategy;
- Support and work with the sales team on pre-sale research and pitch;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign;
- Establish long-term relationship with key clients and make sure their business needs are taken good care of by cross-functional team.
Product and go-to-market strategy
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback;
- Share marketplace feedback and guide our advertising strategy.
**Qualifications**:
Qualifications
- At least 3-5 years of experience in account management/client services roles in digital marketing;
- Experience in managing key accounts in Performance;
- Experience managing performance advertisers with a deep understanding of their challenges;
- Ability to analyze data and identify insights to assess campaign performance;
- Proactive attitude with excellent data analytical skills in excel, SQL is a plus;
- Proficient in English and Portuguese.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
-
Client Solutions Manager
6 meses atrás
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams...
-
Client Solutions Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Tiktok Tempo inteiroAt TikTok, we're looking for a skilled Client Solutions Manager to join our Global Business Solutions team in the Performance vertical. As a key member of our team, you'll be responsible for establishing and strengthening key client relationships, driving revenue, and providing best-in-class customer service to clients.Key Responsibilities:Partner with the...
-
Client Solutions Analyst
2 semanas atrás
Sao Paulo, Brasil BrandLovrs Tempo inteiroEstamos procurando uma pessoa para a função de Client Solutions Analyst para o nosso time na BrandLovrs!Sobre a BrandLovrsA BrandLovrs é uma startup em hiper crescimento que nasceu para fazer com creators tenham independência financeira e possam viver exclusivamente de suas paixões.Somos uma das startups mais quentes do mercado, apoiada por grandes...
-
Lead Client Solutions Manager
4 meses atrás
São Paulo, Brasil TikTok Tempo inteiroAbout the team We are looking for a customer service, detail-oriented Lead Client Solutions Manager to join our Client Solutions Team in many business verticals. The Lead Client Solutions Manager is a crucial member of our growing Global Business Solutions team that supports our sales team in meeting its objectives and providing best in class customer...
-
Business Operations Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Solutions Rh Tempo inteiroAbout the Role:As a Business Operations Manager - Client Success, you will be responsible for driving business growth through effective operations management. This role involves overseeing the planning, execution, and monitoring of business processes to ensure seamless service delivery to clients.Key Responsibilities:• Develop and implement operational...
-
Client Solutions Manager
3 meses atrás
São Paulo, SP, Brasil TikTok Tempo inteiroResponsibilities ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams...
-
Assistant IT Manager
6 meses atrás
Sao Paulo, Brasil Element Solutions Inc Tempo inteiro**Business Overview**: ELEMENT SOLUTIONS INC Element Solutions Inc. (NYSE: ESI) is a leading specialty chemicals company whose operating businesses (see below) formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customers'...
-
Client Solutions Analyst
2 semanas atrás
Sao Paulo, Brasil BrandLovrs Tempo inteiroEstamos procurando uma pessoa para a função de Client Solutions Analyst para o nosso time na BrandLovrs!Sobre a BrandLovrsA BrandLovrs é uma startup em hiper crescimento que nasceu para fazer com creators tenham independência financeira e possam viver exclusivamente de suas paixões.Somos uma das startups mais quentes do mercado, apoiada por grandes...
-
Enterprise Sales Solutions Manager
3 semanas atrás
São Paulo, São Paulo, Brasil 365Scores Tempo inteiroAbout the RoleWe are seeking an experienced Enterprise Sales Solutions Manager to join our team at 365Scores. In this key position, you will be responsible for driving revenue growth, building strong relationships with enterprise clients, and identifying new opportunities to advertise on our platform.As an Enterprise Sales Solutions Manager, you will lead...
-
Brazil Country Manager
6 meses atrás
Sao Paulo, Brasil Guided Solutions Tempo inteiroOur client, a global leader in medical technology, focuses on innovative solutions in Neurosurgery, advanced tissue technology, and surgical instruments. With a comprehensive portfolio of market-leading products, they empower surgeons with a diverse range of solutions to mitigate uncertainty. We are currently seeking a Country Manager in Brazil, to join...
-
Lead Client Solutions Manager
3 meses atrás
São Paulo, SP, Brasil TikTok Tempo inteiroResponsibilities ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams...
-
São Paulo, Brasil UCM Business Solutions Tempo inteiroTitulo da Vaga: Banco de Talentos – Project Manager IT – Finance/TaxNome da Empresa: UCM Business SolutionsSalário:Localização: São Paulo – SPDescrição da Vaga: Estamos em busca de um Project Manager IT Finance/Tax para liderar projetos de gestão de demanda fiscal e legal, com foco em mudanças no SAP. O profissional será responsável por...
-
Director, Account Manager
2 meses atrás
São Paulo, Brasil Fitch Group Tempo inteiroDirector, Account Manager - Fitch Solutions - Brazil Fitch Solutions is looking for a seasoned sales professional to join our team as an Account Manager based out of our Sao Paulo office. What We Offer: In this high-profile role, you will be responsible for leading the sales effort for Fitch Solutions’ Credit Risk and BMI Solutions across Latin America....
-
São Paulo, Brasil Elsevier Tempo inteiroSolutions Account Manager, Life Sciences Solutions Account Manager, Life Sciences Are you skilled in consultative selling, with a background in complex solution-sales approaches? Are you passionate about developing customer relationships that contribute to the overall success of the organization? About our Team Our Academic & Government team helps our...
-
Client Solutions Manager
3 meses atrás
São Paulo, SP, Brasil TikTok Tempo inteiroResponsibilities ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams...
-
Technical Program Manager for Anti-Abuse Solutions
3 semanas atrás
São Paulo, São Paulo, Brasil Google Inc. Tempo inteiroAbout the Role:A problem isn't truly solved until it's solved for all. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional...
-
Product Manager for Local Payment Solutions
3 semanas atrás
São Paulo, São Paulo, Brasil Adyen Tempo inteiroJob Title: Product Manager for Local Payment SolutionsAbout the Role:We are seeking a skilled Product Manager to lead the development of our Local Payment Methods in LATAM. As a Product Manager, you will be responsible for discovering, building, and delivering key features for our payment solutions.Key Responsibilities:Develop and execute product strategies...
-
Director, Account Manager
2 meses atrás
São Paulo, Brasil Fitch Group, Inc. Tempo inteiroDirector, Account Manager - Fitch Solutions - Brazil Requisition ID: 47008 Business Unit: Fitch Solutions Category: Business Development & Sales Location: São Paulo, BR Date Posted: Sep 23, 2024 Fitch Solutions is looking for a seasoned sales professional to join our team as an Account Manager based out of our Sao Paulo office.What We Offer:In this...
-
Client Solutions Analyst
2 semanas atrás
são paulo, Brasil BrandLovrs Tempo inteiroEstamos procurando uma pessoa para a função de Client Solutions Analyst para o nosso time na BrandLovrs!Sobre a BrandLovrsA BrandLovrs é uma startup em hiper crescimento que nasceu para fazer com creators tenham independência financeira e possam viver exclusivamente de suas paixões.Somos uma das startups mais quentes do mercado, apoiada por grandes...
-
Vaga de Lead Client Solutions Manager
4 semanas atrás
São Paulo, Brasil Catho Online Ltda. - BR - Lead Tempo inteiroLead Client Solutions Manager - Growth/Services - São PauloJob ID: A60502 ResponsibilitiesThe Lead Client Solutions Manager is a crucial member of our growing Global Business Solutions team that supports our sales team in meeting its objectives and providing best-in-class customer service to clients, both internally and externally. The Lead Client...
