Customer Service Representative

5 meses atrás

Osasco, Brasil Danfoss Tempo inteiro

Requisition ID: 37656- Job Location(s): Osasco, BRWe are looking for a Customer Service Representative to our site in Osasco. The Customer Service Representative will manage and develop the order fulfillment process, striving for excellent customer satisfaction. Additionally the Customer Service Representative needs to support a participative environment by open communication and being an active supporter for a positive team atmosphere.

Performance requires a broad-based knowledge of customer service, order management and supporting systems and processes. Knowledge of supply chain and manufacturing concepts are helpful. Results will support company safety, quality, delivery and cost goals.

**Responsibilities**:
Providing a “Unique Customer Experience” to Danfoss Customers/Distributors within the Danfoss Sales Strategies in order to achieve a "Unique Customer exprerience"

Providing the Customers/Distributors with the highest level of support on all aspects from order management (“Quote to Cash”)

Support agreed Key Performance Indicators (KPIs)

Guarantee a consistently high level of responsiveness to internal and external customers

Ensure coordination of Danfoss communication to customers/Distributors

Support the continuous improvement process of order handling

Partner and coordinate with Danfoss manufacturing sites (BU) to ensure high delivery performance and highest level of customer service

**Background & Skills**:

Education in business administration
- Experience: More than 3 years in a commercial sales position in the Danfoss target markets
- Specialized knowledge
- Good organisational skills
- Formal commercial training is a plus
- Customer centered values - A passion to serve customers
- Strong sense of customer service
- Be computer literate
- Very good SAP skills
- Professional English skills (verbal + written), another European language is a plus
- Personal attributes
- Strong and independent decision making ability
- Intercultural competency
- Entrepreneurial thinking, well motivated, self driven
- Ability to travel
- Based in the region that CSR is required (EMEA, APAC, CHINA & AMERICAS), according to Customer/ Distributor allocation

**Employee Benefits**:
We are excited to offer you the following benefits with your employment:

- Bonus system
- Paid vacation
- Flexible working hours
- Possibility to work remotely
- Pension plan
- Personal insurance
- Communication package
- Opportunity to join Employee Resource Groups
- State of the art virtual work environment
- Employee Referral Program

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more t

  • {"title":"Customer Support Representative"}

    Há 7 dias

    Osasco, Brasil HALLER RECURSOS HUMANOS Tempo inteiro

    Job Title: Customer Support RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...

  • Customer Service Representative

    2 semanas atrás

    Osasco, Brasil Danfoss Tempo inteiro

    About the Role:Danfoss is seeking a skilled Customer Service Representative to establish and maintain strong relationships with customers. As a key member of our team, you will be responsible for ensuring that all customer requirements and needs are met while upholding the company vision and mission.Key Responsibilities:Respond to inbound calls from...

  • Sales Representative

    3 semanas atrás

    Osasco, Brasil Danfoss Tempo inteiro

    Job SummaryWe are seeking a highly motivated and skilled Sales Representative to join our team at Danfoss. As a Sales Representative, you will be responsible for managing customer portfolios, providing external sales support, and negotiating product and service supplier contracts.Key ResponsibilitiesActive Sales: Develop and maintain strong relationships...

  • Sales Representative

    Há 1 mês

    Osasco, São Paulo, Brasil Danfoss Tempo inteiro

    Job SummaryDanfoss is seeking a highly motivated and skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for driving sales growth and revenue through effective sales strategies and customer engagement.Key ResponsibilitiesDevelop and execute sales plans to achieve sales targets and grow customer portfolios.Provide...

  • Sales Representative

    3 semanas atrás

    Osasco, Brasil Danfoss Tempo inteiro

    Job ResponsibilitiesAs a Sales Representative at Danfoss, you will be responsible for managing customer portfolios, providing external sales support, and negotiating product and service supplier contracts.Key Responsibilities:Active Sales: Develop and maintain strong relationships with existing customers to drive sales growth.External Sales Support:...

  • Sales Representative for Customer Portfolio

    Há 7 dias

    Osasco, Brasil Danfoss Tempo inteiro

    Job Summary: We are seeking an experienced Internal Sales Specialist to join our team at Danfoss. This role will involve establishing and maintaining strong relationships with customers, ensuring their needs are met while upholding the company vision and mission.Key Responsibilities:Develop and execute sales strategies to meet customer needsProvide technical...

  • Customer Service Representative

    3 semanas atrás

    Osasco, Brasil Mahogany-Cosmeticos Tempo inteiro

    pAMahoganyéumaempresaorgulhosamentebrasileira,fundadaem1991.Desdeseuprincípio,temcomovaloresaqualidade,atecnologia,aintensidade,asofisticaçãoemuitapersonalidade./ppVenhafazerpartedonossotimedeatendimentodaVendaDiretabr**Responsabilidadeseatribuições**br-Lançamentodedespesasrelacionadasaárea,atravésdoProtheus(Totvs);br-Vendaativadospacotespromocionai...

  • Customer Service Support Specialist

    3 semanas atrás

    Osasco, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

    The Position:We are seeking a Customer Experience Assistant to gather and interpret data on customer satisfaction for Sungrow Power Supply Co., Ltd. As a Customer Experience Assistant, your job duties include conducting surveys to collect client feedback, analyzing data, and creating reports for the company management team.Key Responsibilities:Conduct...

  • Customer Experience Associate

    Há 1 mês

    Osasco, São Paulo, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

    Job Title: Customer Experience AssistantWe are seeking a detail-oriented and organized professional to join our team as a Customer Experience Assistant. In this role, you will be responsible for gathering and interpreting data on customer satisfaction to help drive business decisions.Key Responsibilities:Conduct surveys to collect client feedbackAnalyze data...

  • **Internal Sales Representative**

    Há 5 dias

    Osasco, Brasil Danfoss Tempo inteiro

    About the Role:We are seeking a Junior Internal Sales professional to join our team at Danfoss. As a key member of our sales team, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their needs are met, and upholding the company's vision and mission.Responsibilities:Customer Portfolio - Active...

  • Receptionist with Bilingual Skills

    2 semanas atrás

    Osasco, Brasil Jll Tempo inteiro

    JLL is committed to creating a positive first impression for our clients, guests, and employees. We're seeking a skilled Receptionist with Bilingual Skills to join our team.Key Responsibilities:Manage visitor tracking, parking, and vehicle logsAssist with employee on-boarding and off-boarding processesCoordinate incoming and outgoing packages and mailSupport...

  • Assistente de Customer Service

    2 meses atrás

    Osasco, Brasil EALE LOGISITCA E TRANSPORTE DE CARGAS LTDA Tempo inteiro

    Realizar atendimento ao cliente - Monitorar a posição de entrega dos produtos ou serviços, mantendo os clientes informados sobre o status de seus pedidos. - Solucionar dúvidas, reclamações e fornecendo suporte técnico quando necessário. - Solução de problemas como atraso de entrega, avarias, extravios etc.; - Acompanhar o agendamento de serviços,...

  • Customer Service

    5 meses atrás

    Osasco, Brasil DOCKING MODULES CONSTRUCOES MODULARES LTDA Tempo inteiro

    A Docking Modules, com uma proposta inovadora, nasceu em 2018 com foco em produzir e montar lojas e stands modulares em menos de 24 horas, feito único e inédito no Brasil e no mundo. Somos uma construtora que executa e constrói em todo território nacional o seu projeto de pequeno, médio e grande porte, do setor privado e público, possibilitando...

  • Service Business Enabler

    5 meses atrás

    Osasco, Brasil Danfoss Tempo inteiro

    Requisition ID: 36081- Job Location(s): Osasco, BRDanfoss is seeking an enthusiastic Service Sales Enabler to establish and maintain good relationships with customers on behalf of the company. You will ensure that all customers’ requirements and needs are completely met while upholding the company vision and mission. Extreme tact, sensitivity and...

  • Service Business Development Specialist

    4 semanas atrás

    Osasco, Brasil Danfoss Tempo inteiro

    Job Title: Service Business EnablerAt Danfoss, we are seeking a highly skilled Service Business Enabler to join our team. As a Service Business Enabler, you will play a crucial role in establishing and maintaining strong relationships with customers, ensuring their needs are met, and upholding the company vision and mission.Key Responsibilities:Provide sales...

  • Assistente de Atendimento

    Há 1 mês

    Osasco, Brasil DRS GROUP Tempo inteiro

    Hoje, a DRS, é referência no suporte a projetos de pesquisa clínica através de serviços customizados, especializados e tecnológicos, tendo atendido mais de 200 mil pacientes, apoiando mais de 500 projetos de pesquisa clínica, armazenando mais de 2 milhões de produtos e com mais de 100 clientes ativos todo ano. Composto por cinco empresas...

  • Assistente de atendimento

    Há 1 mês

    OSASCO, Brasil DRS GROUP Tempo inteiro

    Ensino Médio Completo; Experiência com Serviço de Atendimento ao Cliente; Capacidade de aprender rapidamente sobre produtos e serviços oferecidos pela empresa; Boas habilidades de comunicação oral e escrita; Diferencial: Inglês e Espanhol Básico. Receber, registrar e categorizar todas as solicitações recebidas pelo cliente no sistema de...

  • Analista de atendimento

    1 dia atrás

    Osasco, Brasil Netvagas Tempo inteiro

    Descrição:Requisitos: Graduação na área de Saúde, Logística ou Administração;Experiência com Serviços de Atendimento ao Cliente;Habilidade para lidar com problemas de média complexidade;Boa organização e habilidade analítica para lidar com dados e relatórios;Pacote Office Intermediário;Diferencial: Inglês e Espanhol...

  • Analista de atendimento

    Há 1 mês

    OSASCO, Brasil DRS GROUP Tempo inteiro

    Graduação na área de Saúde, Logística ou Administração; Experiência com Serviços de Atendimento ao Cliente. Habilidade para lidar com problemas de média complexidade; Boa organização e habilidade analítica para lidar com dados e relatórios; Pacote Office Intermediário; Diferencial: Inglês e Espanhol Intermediário. Verificar que todas as...

  • Analista de atendimento

    Há 3 dias

    Osasco, Brasil Netvagas Tempo inteiro

    Descrição: Requisitos:Graduação na área de Saúde, Logística ou Administração; Experiência com Serviços de Atendimento ao Cliente; Habilidade para lidar com problemas de média complexidade; Boa organização e habilidade analítica para lidar com dados e relatórios; Pacote Office Intermediário; Diferencial: Inglês e Espanhol Intermediário. ...