Professional Services Consultant

2 semanas atrás


Sao Paulo, Brasil Avaya Tempo inteiro

**ABOUT AVAYA**:
Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success.

We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.

We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya.

**ABOUT THE OPPORTUNITY**:
Professional Services Consultant is a customer facing position, responsible to coordinate and implement Contact Center projects focused on Recording, QM and WFM technologies.

**Standard activities**:

- Understand customer needs and translate to technical specification and configuration.
- Work with Project Manager to build project plan, Scope of work and project documentation.
- Provide support for Pre Sales, demos and customer presentations.
- Work with multiple projects simultaneously.
- Consulting services for integrations and customizations
- Training for end customers

**EXPERIENCE**:

- 3 - 6 Years of Experience**EDUCATION**:

- Bachelor degree or equivalent experience**COMPENSATION**:
The pay range for this opportunity is from $114,800 to $155,000 + performance-related bonus + benefits

**FOOTER**:


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