Account Manager

2 semanas atrás

Sao Paulo, Brasil NOKIA Tempo inteiro

Come create the technology that helps the world act together
We are a B2B technology innovation leader pioneering the future where networks meet cloud.
- At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.
- Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

Customer Experience
- The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

What you will learn and contribute to

As part of the team, you will:
- Be accountable for generating new business within a defined scope (new customers, new technology/products, etc.) with substantial business impact.
- Actively identify new opportunities and prepares business cases for approval based on in-depth organisational and relevant market knowledge.
- Create and manage middle/top management contacts within the customer's organisation.
- Be Responsible for orders, sales and customer satisfaction for a defined part of the new business.
- Actively develop new ideas, concepts and solutions and share best practices.
- Be accountable for multiple customers or a medium customer across multiple portfolios or specific portfolios, carrying independent sales targets.
- Identify and develop new business opportunities in collaboration with pre-sales experts.
- Constantly interact with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.
- Coordinate sales, pre-sales and other activities based on in-depth organisational understanding (Mode of Operations, processes, etc.) and relevant market knowledge to meet business objectives.
- Participate in pricing strategies and contract negotiations and actively provides useful input.
- Contribute to the LoA process from a business and commercial perspective.
- Interpret internal and external business challenges and recommends best practices to improve products, processes and services.
- Contribute to strategic decisions within defined scope (account, portfolio, geography, etc.).
- Solve complex problems based on sophisticated analytical thought and complex judgement.
- Act as a professional leader for staff/work team/task forces, often the most senior and recognised sales professional in a team, who serves as a best practice resource.
- May lead a cross-functional deal team with manageable risks and resource requirements.

Your skills and experience
You have:

- BS Degree in Telecommunication, Electronic, and Electric Engineering.
- Around 10 (ten) years of experience selling technological systems focusing on the Telecommunications market.
- Excellent understanding of competitive product and solution landscape and ability to articulate trade-offs between NOKIA and competitor´s products.
- Strong presentation, verbal and written communication skills and ability to articulate complex technology simply in Portuguese, English and Spanish.
- Financial acumen (for non-financial professionals) and business Insight of Market Competitor intelligence.
- Strategic Mindset, negotiating, Influencing Others, Manages Ambiguity, Customer Relationship Management.
- Consultative Selling, Directs Work, Develop Sales Opportunities, Decision Quality
- Coaching, Builds Effective Teams.
- Leadership, ability to interact at C-level, Self-motivated, energetic, organized and result-oriented.

What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people.
- Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
- We are committed to a culture of inclusion built upon our core value of respect.
- Join us and be part of a company where you will feel included and empowered to succeed.

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