Senior Salesforce Customer Success

2 meses atrás


Amazonas, Brasil CommIT Tempo inteiro

The company is an AI-powered visual workspace for Salesforce. Teams can build custom Salesforce functionality—such as smart automation, Slack alerts, dashboards, and more—in a fraction of the time without compromising the development quality.

**Key Responsibilities**:

- Serve as the primary point of contact for our Salesforce customers, ensuring they have a smooth and positive experience with Sweep’s platform.
- Provide excellent customer support by addressing inquiries, troubleshooting issues, and guiding users through complex Salesforce functionalities.
- Build and nurture long-term relationships with customers, understanding their business needs and helping them achieve their goals with Sweep.
- Act as the voice of the customer internally, providing feedback to the product and development teams to enhance Sweep’s offerings.
- Respond to customer requests with patience, empathy, and a focus on delivering clear, helpful solutions.

**Requirements**:

- At least 5 years of experience in a customer success or support role, preferably within the Salesforce ecosystem.
- Strong knowledge of Salesforce products and functionality.
- Exceptional communication skills in English (both verbal and written), with a focus on clarity and empathy.
- Patience and a genuine desire to help customers succeed.
- Excellent problem-solving skills, with the ability to navigate technical challenges and provide clear, actionable guidance.
- A friendly, positive attitude with a focus on delivering top-notch customer experiences.
- Ability to work remotely with availability during New York working hours.



  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    Proxima Research, a leading provider of innovative technology solutions for the pharmaceutical industry, is seeking an ambitious and results-driven Regional Sales Manager (Country Head) to spearhead sales of the Proxima CRM Ecosystem in Romania, Bulgaria, and Moldova. This role is designed for a top performer with strong sales skills, who will take full...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    Sobre a Empresa : Somos uma plataforma inovadora, referência em atendimentos digitais e chatbots personalizados. Nossa missão é conectar empresas e clientes de forma eficiente por meio de canais como WhatsApp, Telegram, Messenger, Instagram, Webchat e E-mail. Estamos buscando um Supervisor de Customer Success para liderar nossa equipe durante o "Go Live"...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    DEIXE-NOS DIZER O QUE NOS TORNA GENUÍNOS… Procuramos profissionais que queiram se reinventar a cada dia, que queiram enfrentar desafios em seu DNA e que sejam apaixonados por trabalhar com tecnologia / cibersegurança. Isso nos torna únicos e autênticos. O que buscamos? Procuramos um profissional Customer Success Manager (CSM), para compor nosso time....


  • Amazonas, Brasil CommIT Tempo inteiro

    The company is an AI-powered visual workspace for Salesforce. With Sweep, teams can build custom Salesforce functionality—such as smart automation, Slack alerts, dashboards, and more—in a fraction of the time without compromising the development quality. **Key Responsibilities**: - Design, develop, and deploy customized Salesforce solutions, including...

  • Senior Salesforce Developer

    1 semana atrás


    Amazonas, Brasil buscojobs Brasil Tempo inteiro

    We’re looking for the special, unique and amazing YOU! KCS IT seeks individuals who stand out, strive for improvement, and share our core values: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork. At KCS, we stand for equality and value diversity. We create a safe, diverse environment where...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    SIS Innov & Tech Há 20 anos no mercado, somos uma consultoria estratégica de Inovação e Transformação Digital. Nossa especialidade é impulsionar as demandas de nossos clientes, integrando processos, pessoas e tecnologia de alta performance. Estamos com uma oportunidade para o nosso time corporativo para atuar como Consultor SALESFORCE....

  • Customer Success Sr

    Há 4 dias


    Amazonas, Brasil buscojobs Brasil Tempo inteiro

    Vamos falar sobre a Koin? A Koin é uma empresa onde acreditamos que novas opções de pagamento e acesso ao crédito devem atender às reais necessidades de consumidores e empresas, com um processo totalmente digital e toda segurança possível. Desenvolver nossas soluções é realizar nosso propósito: melhorar a vida das pessoas, democratizando o acesso...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    We are seeking a Solution Architect to join our team. In this role, you will collaborate closely with tech leads and support the relationship with the Salesforce Architect to enhance current solutions. You will also serve as a tech leader for complex projects. This position requires expertise in coordinating multiple complex solutions and addressing...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    We're looking for a talented and passionate Senior Sales Engineer to join CAF's Customer Delivery team. As the Senior Sales Engineer, you will be responsible for leading all activities related to the customer’s integration from the final stages of the sales process to go live. This customer-facing position plays a key role in supporting Tier 1 and...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    Location : Brazil About Us : We are a leading company in the (industry) sector, dedicated to driving innovation and growth. Our team is passionate about delivering exceptional products and services to our clients. We are seeking a strategic and dynamic Senior Vice President of Marketing to lead our marketing efforts and elevate our brand presence in the...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    Vaga presencial em Maringá / PR Se você está em busca de uma oportunidade para aplicar suas habilidades de Customer Onboarding Specialist em um ambiente inovador e colaborativo, a Treeunfe é o lugar certo para você! Aqui, você terá a chance de trabalhar com produtos que fazem a diferença na rotina fiscal de empresas e empreendedores de todo o...


  • Amazonas, Brasil Amazon Tempo inteiro

    Job ID: 2832342 | Amazon.com Services LLC The Selling Partner Growth team is a new and growing business-tech team, focused on accelerating the growth of businesses in our global stores through new opportunities to attract and optimize valuable selection, build long-lasting relationships with Amazon, and enhance the Buying Customer experience. Come join us as...


  • Amazonas, Brasil Amazon Tempo inteiro

    Job ID: 2845954 | Amazon Web Services Colombia S.A.S. As a Startup CSR, you will help drive the growth of early stage and mature Startups, servicing their unique needs, engaging with Founders, CxOs, Board of Directors and VC influencers, and teaming with business development, marketing, solution architecture and partner teams to lead execution of coordinated...

  • Senior Scrum Master

    Há 4 dias


    Amazonas, Brasil buscojobs Brasil Tempo inteiro

    Role : Scrum Master Position Type : Full-Time Contract (40hrs / week) Contract Duration : 6 Months Work Hours : US Time Work Schedule : 8 hours / day (Mon-Fri) Location : 100% Remote (Candidates can work from anywhere in LATAM countries) We are seeking a highly skilled and experienced Senior Scrum Master to join our client's dynamic E-Commerce team. The...


  • Amazonas, Brasil Amazon Tempo inteiro

    Job ID: 2851354 | Amazon.com Services LLC The Automotive team at Amazon is looking for a highly motivated Senior Vendor Manager to own the P&L and relationships with some of the largest vendors in Automotive. The Senior Vendor Manager will utilize a wide range of skills and work across major functional areas such as inventory management, marketing,...


  • Amazonas, Brasil Amazon Tempo inteiro

    Database Consultant, Professional ServicesJob ID: 2848855 | Amazon Web Services Colombia S.A.S. Are you an experienced commercial or open source database platform specialist? Are you an Oracle or SQL Server Platform Specialist? Have you worked on Open source Database platforms like PostgreSQL, MySQL, MariaDB or Cassandra? Have you migrated Applications from...


  • Amazonas, Brasil buscojobs Brasil Tempo inteiro

    A CAIXA Pré-Pagos é uma empresa de meios de pagamento eletrônico da CAIXA Cartões, em parceria com a VR Benefícios e a Sem Parar. Oferecemos soluções em cartões pré-pagos, para gestão de benefícios, que incluem os cartões CAIXA Refeição, CAIXA Alimentação, gestão de frota, frete, despesas corporativas e vale-transporte, além da tag de...

  • Senior Angular Developer

    3 semanas atrás


    Amazonas, Brasil Emergn Tempo inteiro

    **Description**: We are a global digital business services organization with a mission to improve the way people and companies work. Forever. Our Consulting, Technology and Learning teams design and deliver transformational digital products and experiences that add value to our clients’ businesses and to their customers’ lives. Every day, across the...

  • Senior Mean Developer

    2 semanas atrás


    Amazonas, Brasil Emergn Tempo inteiro

    **Description**: We are a global digital business services organization with a mission to improve the way people and companies work. Forever. Our Consulting, Technology and Learning teams design and deliver transformational digital products and experiences that add value to our clients’ businesses and to their customers' lives. Every day, across the...

  • Senior Recruiter

    2 semanas atrás


    Amazonas, Brasil Khan Tech Tempo inteiro

    **Job Overview**: The Senior Recruiter will play a crucial role in driving our recruitment strategy and ensuring we hire top-tier professionals who align with our company's vision and culture. This role requires a deep understanding of the gaming industry and its unique hiring landscape. **Key Responsibilities**: Develop and maintain strong relationships...