Customer Service
1 semana atrás
Job outline:
Growth path:
- Ability to live in the UK if we work together for longer than 3 years by providing you with an employment visa.
- Managerial training and position available
**Responsibilities**:
- Provide exceptional customer service by answering incoming calls and responding to customer inquiries
- Assist customers with product information, pricing, and order placement
- Upsell additional products or services to enhance the customer experience
- Communicate effectively and professionally with customers to resolve issues or complaints
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions
- Maintain customer records and update information as needed
**Skills**:
- Bilingual proficiency in English is preferred
- Strong phone etiquette and communication skills
- Ability to analyze customer inquiries and provide appropriate solutions
- Excellent data entry skills with a high level of accuracy
- Multilingual abilities are a plus
Days of work:
Wednesday to Sunday
9am - 6pm
overtime is possible
**Salary**: R$15.00 - R$20.00 per hour
Application Question(s):
- Can you write well in english?
- We require Wednesday to Sunday working with possible overtime. Is this ok with you?
- What salary would you be looking to receive per hour?
- Are you ok with working overtime? some days in a month (not often), we might ask to work until 10pm brazil time.
**Experience**:
- customer service (preferred)
**Language**:
- english very well (required)
Work Location: In person
Expected Start Date: 05/03/2024
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