Operations Manager

2 semanas atrás


Barueri, Brasil Logicalis Tempo inteiro

Gestão de relacionamento, expectativas e interface com o cliente final
- Atuar como ponto de contato do cliente, sendo responsável por todo o ciclo de vida do cliente dentro da Logicalis
- Gestão de relacionamento, expectativas e interface com stakeholders
- Gerenciamento da saúde financeira e operacional das Operações/Projetos
- Gerenciamento de Issues & Risks das Operações/Projetos incluindo Planos de Mitigação
- Gestão de Equipe para múltiplos projetos com times presenciais e remotos
- Suporte a área comercial referente à dimensionamento de custos / estratégia de delivery
- Suporte as demais áreas da empresa (pré-vendas, finanças, engenharia etc.), garantindo experiência única ao cliente
- Governança/KPIs das Operações/Projetos
- Consolidação de P&L (gerenciamento de forecast/contas a receber)
- Liderança em processo de Add-on Sales
- Habilidade em coordenar múltiplos projetos com times presenciais e remotos
- Trabalhar de forma eficaz em um ambiente dinâmico com mudanças de prioridades
- Liderar processos de melhoria contínua

**Qualificações**
- Superior completo;
- MBA/Pós (preferencial);
- Inglês / Espanhol Avançado;
- Sólidos conhecimentos e experiências em Gerenciamento de Projetos (PMBOK, PMI-ACP - Agile)
- Conhecimentos em Projetos/Operações de Tecnologia (Redes de Computadores, Comunicações Unificadas, Wireless, Cloud, Big Data & Analytics, entre outros)
- Capacidade de desafiar, motivar, recomendar e redirecionar equipes
- Perfil orientado à resultados
- Sólida habilidade em comunicação escrita e verbal, para liderança de times operacionais e interação com níveis gerenciais da empresa e do cliente final
- Desejável experiência com estratégia Customer Centricity
- Share With:
**Job Snapshot**:
**Employee Type**:

- Full-Time-
**Location**:
Barueri, Brasil-
**Job Type**:

- Management-
**Experience**:

- Not Specified-
**Date Posted**:

- 5/14/2024



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