Technical Customer Support Agent

We are a Silicon Valley tech startup looking for motivated individuals for a remote Customer Support Agent position. As the world's leading website plugin library, we support users on platforms such as Shopify, Wix, and Weebly. We’re looking for a full-time agent that is interested in growing with the company! Job Duties and Responsibilities: - Handle...

Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team. **Key Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution - Direct unresolved requests and issues to internal...

**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.** **Our employees are as diverse as our customer base and we value the sharing of skillsets...

What we’re looking for: The support of a great, friendly team - we will teach you everything : ) ! **The position involves**: - working with customers to successfully implement our services, - having 1:1 video calls, where you help to implement our technology on clients website or mobile app, - educating our Customers on how to use our platform to build...

Technical Analyst Support - Trainee-22000418 **Applicants are required to read, write, and speak the following languages**: English, Portuguese **Preferred Qualifications** **Position Overview**: - Position is for a Trainee Functional-Techno Support Analyst - Knowledge for PL/SQL/Java will be an advantage - English is Mandatory. Spanish is a...

**About the job**: - The Red Hat Application Platform Support team is looking for an Associate Manager of Technical Support to join us in Sao Paulo, Brazil. In this role, you will join a team that is responsible for supporting our suite of Red Hat Application Services solutions and Red Hat OpenShift Container Platform. You'll oversee a team of engineers...

Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position.Key ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone, email, social media or chatIdentify and assess customers’ needs to achieve satisfactionHandle customer complaints, provide appropriate...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

**Company Description** Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey....

LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...

**About us** **Our team** We are the Customer Support team, responsible for establishing a sustainable relationship with our clients, assisting them to resolve their potential problems with our products and services, increasing product adoption, and communicating clients’ demands to relevant teams. **Your role** **What you’ll do** - Resolve complex...

Customer Service & OperationsCustomer Technical Support AnalystWould you like to provide exceptional service to our customers? About the Business LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting...

We are looking for an enthusiastic I**mplementation Manager** to contribute to partners’ development and technical support, meeting their needs and customer service in Latin America. You will work in a fast-paced team-minded environment that rewards results, resourcefulness and initiative. The employment is possible only **remotely **with...

**We help the world run better** We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support customer‘s request to support. As part of the global Customer Success organization, you will play a critical role in the company’s current and future success as your primary goal will be to analyze and...

**About us**: At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across...

The Technical Customer Support Manager manages the daily activities of the Tier 1 Technical Support Team, ensuring the successful delivery of the first step in the Customer Care journey. Through effective hiring, training, and mentoring of Associates, The Technical Customer Support Manager drives successful troubleshooting, escalation and resolution of...

**Overview**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Diffuses upset customers - Fully documents customer interactions in real-time - Solves problems within defined quality standards using a basic understanding of products, solutions, and customer...

Technical Analyst 4-Support-22000AY6 **Applicants are required to read, write, and speak the following languages***: English, Portuguese **Preferred Qualifications** Brief Posting Description: Detailed Description: Provide infrastructure and support for LAD Localizations, acting as DBA/atg in creating and maintaining on premise environments as OTM,...

**Office**: São Paulo **Team**: Customer Support **Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate...

Customer Technical Support Analyst page is loaded Customer Technical Support AnalystApply locations BRA - Bela Cintra - Sao Paulo time type Full time posted on Posted 19 Days Ago job requisition id R83461 Do you have a technical mindset? Would you like to provide an exceptional service to our customers? About the Business LexisNexis Risk Solutions...