Customer Support Agent

3 semanas atrás


São Paulo, Brasil Pacifica Continental Tempo inteiro

Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position.Key ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone, email, social media or chatIdentify and assess customers’ needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolutionDirect unresolved requests and issues to internal departments and follow up to ensure resolutionUpdate our internal databases with information and record inquiries, comments and complaintsEnhance customer experience by gathering customer feedback and share with our Product teamsRequirementsFluency in PortugueseFluency in English (verbal and written)Experience as a Customer Support Agent or similar CS role is appreciatedFamiliarity with our industry is a plusCustomer-oriented approach with excellent communication and problem-solving skillsAbility to multitask, prioritize, and manage time effectivelyComputer literacyFlexibility to work on shift rotation 24/7BenefitsOur employees are our most important asset, and that's reflected in the way we treat our peopleWe are proud to offer a variety of benefits to support our team, including:A friendly and modern working environmentCareer opportunities within a fast-paced environmentCompetitive remuneration packageOutstanding health care medical plan#J-18808-Ljbffr


  • Customer Support Agent

    3 semanas atrás


    São Paulo, Brasil Pacifica Continental Tempo inteiro

    Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team.Key ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone, email, social media or chatIdentify and assess customers’ needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives;...

  • Customer Support Agent

    5 meses atrás


    Sao Paulo, Brasil Pacifica Continental Tempo inteiro

    Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team. **Key Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution - Direct unresolved requests and issues to internal...

  • Customer Support Agent

    5 meses atrás


    Sao Paulo, Brasil SmallWorld FS Tempo inteiro

    **Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.** **Our employees are as diverse as our customer base and we value the sharing of skillsets...

  • Customer Support Agent

    2 meses atrás


    São Paulo, Brasil Pacifica Continental Tempo inteiro

    Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and...

  • Customer Support Agent

    2 meses atrás


    São Paulo, Brasil Pacifica Continental Tempo inteiro

    Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide...


  • São Paulo, Brasil Tbwa ChiatDay Inc Tempo inteiro

    Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 170+ teammates across international offices...


  • São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro

    Customer Support Agent Role at Pacifica ContinentalThe successful candidate will be responsible for providing exceptional customer service to our clients in the sports gaming industry. Key responsibilities include responding to customer inquiries, resolving issues, and updating internal databases.Requirements and QualificationsFluency in Portuguese and...


  • São Paulo, Brasil Ancient Gaming Tempo inteiro

    At Ancient Gaming, we lead the way in innovation within the iGaming software industry. As pioneers, we are constantly pushing the boundaries of what's possible, setting new standards with engaging software and transformative experiences. Our products are designed to captivate a high-spending, forward-thinking generation eager to reshape the future of...

  • Customer Service Agent

    3 semanas atrás


    São Paulo, São Paulo, Brasil Smallworld Fs Tempo inteiro

    **Customer Service Excellence at Smallworld Fs**We are on a mission to empower people and families to support each other regardless of distance. Our customer service team plays a vital role in achieving this goal, and we are seeking a highly skilled and passionate individual to join our team as a Customer Service Agent. In this role, you will be the first...

  • Customer Support Agent

    1 semana atrás


    São Paulo, Brasil SkillOnNet Tempo inteiro

    We are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...

  • Customer Support Agent

    1 semana atrás


    São Paulo, Brasil SkillOnNet Tempo inteiro

    We are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...

  • Customer Support Agent

    1 semana atrás


    São Paulo, Brasil SkillOnNet Tempo inteiro

    We are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...

  • Customer Support Agent

    1 semana atrás


    São Paulo, Brazil, BR SkillOnNet Tempo inteiro

    We are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...

  • Customer Support Agent

    1 semana atrás


    São Paulo, SP, Brasil SkillOnNet Tempo inteiro

    We are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...

  • Customer Support

    6 meses atrás


    Sao Paulo, Brasil SmallWorld FS Tempo inteiro

    **Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and...


  • São Paulo, São Paulo, Brasil Outscal Technologies Tempo inteiro

    Job Description:At Outscal Technologies, we're seeking a talented Dedicated Support Agent to join our team. As a key member of our support staff, you'll play a vital role in delivering exceptional customer experiences for our global players.**About the Role:**As a Dedicated Support Agent, you'll be responsible for providing timely and professional assistance...


  • São Paulo, SP, Brasil Manychat Tempo inteiro

    **WHO WE ARE** Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 170+ teammates across...

  • Customer Support Associate

    2 semanas atrás


    São Paulo, São Paulo, Brasil Mentice Tempo inteiro

    Customer Support SpecialistWe're seeking a dedicated professional to provide high-quality support to our customers in the healthcare sector. As a key player in our organization, you'll contribute to our mission of improving clinical workflow and procedural efficiency.About Mentice:Mentice is a global company working towards improving clinical workflow and...

  • Customer Support Consultant

    4 semanas atrás


    São Paulo, São Paulo, Brasil Supportyourapp Tempo inteiro

    Are you passionate about technology and customer satisfaction?We're looking for a talented Customer Support Consultant to join our team at SupportYourApp. This is a fantastic opportunity to work in a dynamic, multicultural environment and develop your skills in customer support.As a Customer Support Consultant, you will be responsible for:• Building strong...

  • Customer Support Agent

    2 semanas atrás


    São Paulo, SP, Brasil Outscal Technologies Tempo inteiro

    About the job SummaryBy Outscal **required for this role**: - Boost these skills to join the top 1% applicants for this job- Unity- Data Structures- C++- Programming patterns- OOPS- Algorithms**Test Your Skills** **Add These Skills** **Must have**: - Fluent in English - Experience with international customers - Fast typing skills - Quick learner -...