Customer Support Agent
Há 11 horas
Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team.Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat.Identify and assess customers’ needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution.Direct unresolved requests and issues to internal departments and follow up to ensure resolution.Update our internal databases with information and record inquiries, comments and complaints.Enhance customer experience by gathering customer feedback and share with our Product teams.Requirements Proficiency in Portuguese.Fluent in English (verbal and written).Experience as a customer service agent or in a similar CS position would be an asset.Familiarity with our industry a plus.Customer oriented approach with excellent communication and problem solving skills.Ability to multi-task, prioritize and manage time effectively.Computer literate.Flexibility to work rotating shifts 24/7.Mode of work: 100% Onsite (Hybrid or Remote model is not flexible).Benefits Our employees are our most important asset, and that's reflected in the way we treat our peopleWe are proud to offer a variety of benefits to support our team, including:A friendly and modern working environment.Career opportunities within a fast-paced environment.Competitive remuneration package.Outstanding health care medical plan.If you do not meet the search criteria, refrain from applying; there is no flexibility in face-to-face work and English level.#J-18808-Ljbffr
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Customer Support Agent
2 semanas atrás
Sao Paulo, Brasil POWR Tempo inteiroWe are a Silicon Valley tech startup looking for motivated individuals for a remote Customer Support Agent position. As the world's leading website plugin library, we support users on platforms such as Shopify, Wix, and Weebly. We’re looking for a full-time agent that is interested in growing with the company! Job Duties and Responsibilities: - Handle...
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Customer Support Agent
7 meses atrás
Sao Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team. **Key Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution - Direct unresolved requests and issues to internal...
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Customer Support Agent
7 meses atrás
Sao Paulo, Brasil SmallWorld FS Tempo inteiro**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.** **Our employees are as diverse as our customer base and we value the sharing of skillsets...
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Customer Support Agent
3 meses atrás
São Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and...
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Customer Support Agent
3 meses atrás
São Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide...
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Customer Support Agent
Há 10 horas
Sao Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position.Key ResponsibilitiesRespond to customer queries in a timely and accurate way, via phone, email, social media or chatIdentify and assess customers’ needs to achieve satisfactionHandle customer complaints, provide appropriate...
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Customer Support Agent
Há 1 mês
São Paulo, Brasil Tbwa ChiatDay Inc Tempo inteiroManychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 170+ teammates across international offices...
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Customer Support Agent
2 semanas atrás
Sao Paulo, Brasil Wise(formerly Transferwise) Tempo inteiro**Office**: São Paulo **Team**: Customer Support **Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate...
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Customer Support Agent
Há 11 horas
Sao Paulo, Brasil Tbwa ChiatDay Inc Tempo inteiroManychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 170+ teammates across international offices in...
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Customer Support Agent
Há 6 dias
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
Há 5 dias
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**: We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent
1 semana atrás
Sao Paulo, Brasil Wise Tempo inteiro**Customer Support Agent** We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support** teams in São Paulo! You will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there. Are you passionate about providing an exceptional customer experience,...
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Customer Support Agent, Brazil
Há 6 dias
Sao Paulo, Brasil Bitso Tempo inteiro**Working At Bitso**: We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep...
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Customer Support Executive
2 semanas atrás
Sao Paulo, Brasil Deriv DMCC Tempo inteiro**About us** **Our team** We are the Customer Support team, responsible for establishing a sustainable relationship with our clients, assisting them to resolve their potential problems with our products and services, increasing product adoption, and communicating clients’ demands to relevant teams. **Your role** **What you’ll do** - Resolve complex...
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Customer Support Agent
2 meses atrás
São Paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
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Customer Support Agent
2 meses atrás
São Paulo, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
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Customer Support Agent
2 meses atrás
São Paulo, Brazil, BR SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
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Customer Support Agent
2 meses atrás
São Paulo, SP, Brasil SkillOnNet Tempo inteiroWe are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and...
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Technical Customer Support Agent
Há 3 dias
Sao Paulo, Brasil ViaSat Tempo inteiroOne team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive...
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Customer Support Specialist
Há 11 horas
São Paulo, Brasil LeanIX Jobs Tempo inteiroSAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in Sao Paulo, Brazil who will help evaluate and support...