(Gaming) Customer Support Consultant
2 semanas atrás
**Passionate about the world of video games?**
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too?
Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
**What you will do**:
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies
**What you need to succeed in this role**:
- Excellent English skills (at least C1 for both spoken and written)
- Experience in customer support, preferably in the gaming industry
- Strong knowledge of role-playing games (RPGs), mobile games, or streaming platforms
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
**Will be a great plus**:
- Experience in technical support
- Experience with Zendesk or other CRM systems
**Benefits and Perks**:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills
**DISCLAIMER
-
Gaming/Player – Customer Support
3 meses atrás
Brasília, Brasil Customer Umbrella LTD Tempo inteiroWe are looking for experienced Gaming Customer Support Agents with English for our client in the Mobile Games sector.Email Gaming Customer Support Representative (FULL-TIME REMOTE JOB)At Customer Umbrella, we help people one caring interaction at a time – that includes you! Join us and you will shine with us as a Customer Service...
-
(Gaming) Customer Support Consultant
2 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiroPassionate about the world of video games? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your...
-
(Cybersecurity) Customer Support Consultant
2 semanas atrás
Brasília, DF, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
-
(Cybersecurity) Technical Support Consultant
4 semanas atrás
Brasília, DF, Brasil SupportYourApp Tempo inteiro**Are you passionate about making a meaningful impact in the ever-evolving landscape of cybersecurity?** Join our **Technical Support Consultant** team today and help us in this critical mission of safeguarding businesses and individuals from the relentless threats of the digital age. Thrive in a multicultural and multilingual environment while enjoying...
-
(Fluent English) Customer Support
2 semanas atrás
Brasília, DF, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
-
(Networking) Technical Support Consultant
3 meses atrás
Brasília, DF, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
-
(Cybersecurity) Customer Support Consultant
2 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
-
Customer Experience Manager
3 semanas atrás
brasília, Brasil NoPing Tempo inteiroNoPing is a leading platform in connection optimization for gamers, with over 2,000 servers around the globe, offering latency improvement and FPS boost in more than 2,000 games. Our mission is to ensure players have the best gaming experience, without lag, providing a smooth and competitive gameplay experience.We are seeking a Customer Experience Managerto...
-
Customer Support Specialist
4 semanas atrás
Brasília, Distrito Federal, Brasil Supportyourapp Tempo inteiro**Unlock your potential in a dynamic and multicultural environment**As a Customer Support Consultant at SupportYourApp, you will be part of a global team that provides premium outsourced customer support for IT companies worldwide.**Key responsibilities:**Build positive and long-lasting relationships with customersMeet team KPIsStay up-to-date with...
-
Customer Experience Manager
3 semanas atrás
Brasília, Brasil NoPing Tempo inteiroNoPing is a leading platform in connection optimization for gamers, with over 2,000 servers around the globe, offering latency improvement and FPS boost in more than 2,000 games. Our mission is to ensure players have the best gaming experience, without lag, providing a smooth and competitive gameplay experience.We are seeking a Customer Experience Managerto...
-
L2 Technical Support Consultant
3 meses atrás
Brasília, DF, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
Customer Support Specialist
3 semanas atrás
Brasília, Brasil Incrementum Tempo inteiroCompany Description Incrementum helps start-ups and marketing agencies hire top-tier Latin American digital marketing, design, and RevOps talent vetted by experienced start-up leaders.Role DescriptionThis is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for handling customer inquiries,...
-
Customer Support Specialist
2 semanas atrás
Brasília, Brasil Incrementum Tempo inteiroCompany DescriptionIncrementum helps start-ups and marketing agencies hire top-tier Latin American digital marketing, design, and RevOps talent vetted by experienced start-up leaders.Role DescriptionThis is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for handling customer inquiries, providing...
-
(Fluent English) Customer Support
2 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...
-
Analista de Customer Service
3 meses atrás
Brasília, DF, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroHigh School or equivalent diploma. - Intermediate / Advanced English Level (You´ll be in contact with leaders from the other countries). - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency. - Experience with Windows Operating Systems and Microsoft Outlook. - Familiarity with multiple web browsers,...
-
Customer Support Coordinator
3 semanas atrás
Brasília, Brasil Draiver Tempo inteiroPosition: Customer Support CoordinatorType of Contract: Full-timeLocation: Brazil, Mexico, ArgentinaWork Model: RemoteLevel: PlenoWe are seeking a dynamic Support Coordinator to join our team at DRAIVER, the world's leading vehicle logistics platform with a rapidly growing presence in over 10 countries.About Us:At DRAIVER, we pride ourselves on delivering...
-
Customer Support Agent
3 meses atrás
Brasília, DF, Brasil JustMarkets Tempo inteiro**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and creating...
-
Onboarding Consultant
Há 4 dias
Brasília, DF, Brasil WATI.io Tempo inteiroWati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp. Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in...
-
Customer Support Specialist
Há 7 dias
Brasília, Brasil TIDY Tempo inteiroTIDY Customer Support SpecialistPhone Calls/Chat/Email Support/Video ChatAbout us:TIDY is a US technology company trying to make it easy to keep properties cleaned and maintained. Our remote team is based primarily in the US and Brazil.Our incredible technology helps people manage their properties digitally. We have over 100,000 people who have used the...
-
(Networking) Technical Support Consultant
3 meses atrás
Brasília, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...