Customer Support Specialist

Há 1 mês


Brasília, Brasil TIDY Tempo inteiro
TIDY Customer Support SpecialistPhone Calls/Chat/Email Support/Video Chat

About us:TIDY is a US technology company trying to make it easy to keep properties cleaned and maintained. Our remote team is based primarily in the US and Brazil.Our incredible technology helps people manage their properties digitally. We have over 100,000 people who have used the platform. If you want to be a part of a US-based technology company, this is your chance.

About you:TIDY is looking for someone with great English skills who is excited to help our customers be successful.This is the perfect role for someone who wants to work with a remote technology company doing customer support. You will basically be chatting with customers in English all day helping resolve their issues and answering their questions. So you have to like talking with people, even if they are having a bad day.

About the hiring process:- The hiring process includes 3 steps1st step is "asynchronous".2nd step consists of two rounds of interviews.3rd step is an interview with the CEO of the Company.

Responsibilities:Respond to customers by chat and email who reach out using our internal tools (we will teach you this).Call customers when needed to answer their questions and concerns.

We measure your success both by the number of tickets you solve (speed is important) and also by the quality of your response.

Requirements:- At least 2 years doing customer service- Good space to work- Good internet connection for calls with

10Mbs download, >5Mbs Upload- Flexible vacation/break schedule, but since you are talking to US-based customers, you must be roughly on "US Time". We are hiring for the "afternoon shift" with a start between 4 PM, Brasilia time.

Compensation:This position is paid a salary of USD 1,000 per month.
  • Customer Support Specialist

    2 semanas atrás


    Brasília, Brasil WOW24-7 Tempo inteiro

    We are seeking empathetic and skilled **Customer Support Specialist**to join our team. **Requirements**: - Native Portuguese speaker with excellent command of English (English is used for internal communication only); - Experience in Customer Support; - Familiarity with CRM systems; - Strong empathy and communication skills; - A customer-oriented...


  • Brasília, DF, Brasil Incrementum Tempo inteiro

    **Job description** Our Client is a fast-growing software company looking for a new **Software Support Specialist **! You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience. **What You’ll Be Doing**: - Work directly with customers to help them configure web based software - Resolve technical...


  • Brasília, Brasil Rarible, Inc. Tempo inteiro

    Interested in building Web 3 with us? The next few years in crypto, NFTs, and Web3 belong to builders and believers — not short-term speculators. At Rarible, we believe that Web 3 will spread only when teams create excellent infrastructure, fill gaps, and provide solutions that benefit communities and create a better internet for everyone.If this resonates...


  • Brasília, Brasil Dossier Perfumes Tempo inteiro

    Dossier is on a mission to redefine the way people shop perfumes by providing clean, ethical, high-quality versions of iconic ︀︌︊︌︁︉︆︁​︂︆︄︆​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎perfumes at fair prices.We are a relatively young company which has grown exponentially in the last few years.At the moment,...


  • Brasília, Distrito Federal, Brasil Qure Tempo inteiro

    About the RoleWe are seeking a highly skilled and detail-oriented Global Client Support Specialist to join our team at Qure.ai.This role will involve serving as the central point of contact for client partners, managing communication channels, coordinating project activities, and resolving client issues.Responsibilities include efficient ticket management,...


  • Brasília, Distrito Federal, Brasil Draiver Tempo inteiro

    Job DescriptionAt Draiver, we are seeking a skilled Customer Service Quality Assurance Specialist to join our team. This role is responsible for ensuring that our customer service teams deliver top-notch quality service.Main Responsibilities:Develop and Implement Training Programs: Design comprehensive training sessions to upskill our in-house team, ensuring...


  • Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...


  • Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of video games?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock...


  • Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

  • Customer Support Consultant

    2 semanas atrás


    Brasília, Distrito Federal, Brasil Supportyourapp Tempo inteiro

    We are seeking an experienced Customer Support Consultant to join our team at SupportYourApp, a leading provider of secure technical, customer support, and CX services for tech companies globally.This role offers a unique opportunity to work with a diverse range of clients from over 30 countries, speaking over 60 languages. As a Customer Support Consultant,...

  • Specialist Siem

    3 semanas atrás


    Brasília, Brasil buscojobs Brasil Tempo inteiro

    Vaga de SIEM/SOC Specialist, Cybersecurity Brazil Catho Online Ltda. - BR - SpecialistWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500.Cyber Security Engineer - SIEM Specialist | Manager PwCHojeCyber Security...


  • Brasília, DF, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    High School or equivalent diploma. - Intermediate / Advanced English Level (You´ll be in contact with leaders from the other countries). - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency. - Experience with Windows Operating Systems and Microsoft Outlook. - Familiarity with multiple web browsers,...

  • Customer Support Agent

    4 meses atrás


    Brasília, DF, Brasil JustMarkets Tempo inteiro

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and creating...

  • Support Technician

    2 meses atrás


    Brasília, Brasil GoodWe Tempo inteiro

    DescriptionThe Support Technician should be responsible to provide Aftersales support for Brazil, working from home. He is responsible for providing remote support, technical training for partners and on-site service when necessary. Should be available for business trips and understand the electric and photovoltaic standards and requirements from the related...

  • Collections Specialist

    3 meses atrás


    Brasília, DF, Brasil WHIZZ Tempo inteiro

    At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and...

  • Support Engineer

    4 semanas atrás


    Brasília, Brasil Traefik Labs Tempo inteiro

    Join the Traefik Labs Support Team and Make a Difference!Are you passionate about solving technical challenges and delivering exceptional customer experiences? Traefik Labs, a leading API Gateway and API Management solutions provider, is seeking to grow its team with talented Support Engineers.What You'll Do:Customer Champion:You’re the first line of...


  • Brasília, Brasil Pentasia Tempo inteiro

    Position Overview:The Shift Supervisor is crucial in managing the day-to-day operations of the customer support team, coordinating schedules to meet business requirements and optimizing resource use. This role emphasizes maintaining strong customer accessibility while serving as a go-to for agents with questions on processes. We seek a candidate who is...


  • Brasília, Brasil Jobbol Tempo inteiro

    Job Title: Accounting SpecialistWe are seeking an experienced Accounting Specialist to join our team. In this role, you will be responsible for preparing and analyzing financial statements, conducting audits, and ensuring compliance with internal controls and regulatory requirements.Key Responsibilities:Prepare and analyze financial statements, including...


  • Brasília, Brasil Cornerstone Talent Solutions Tempo inteiro

    At Cornerstone Talent Solutions, we seek a detail-oriented and organizedAccounts Receivable Specialistto join our client's finance team. The ideal candidate will be responsible for managing the organization's receivables, ensuring accurate and timely invoicing, payment processing, and account reconciliation. This role is essential in maintaining strong...


  • Brasília, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more- Provide guidance and assistance to tutors about: - Resolve Technical Issues for...