Customer Quality Documentation Analyst

5 meses atrás


Sao Paulo, Brasil Barry Callebaut Tempo inteiro

Customer Quality Documentation Analyst

**Location**:São Paulo, BR, 01310-100At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond

**ABOUT THE ROLE**:

- The Customer Quality Documentation Analyst ensures professional and timely responses to customer technical documentation requests, specifications, questions related to BC programs, factories and products. This role will be responsible for maintaining a strong working knowledge of customer requirements, BC food safety programs, BC specifications, regulatory requirements and claims. This position will maintain close working relationships with various departments including: Food Safety, Microbiology, R&D, Regulatory Affairs and our Commercial Teams to ensure alignment with internal and customer expectations.**KEY RESPONSIBILITIES**:
- Provides professional and timely responses to customer technical documentation requests and questions.
- Conduct customer specification reviews and align requirements with BC requirements/capabilities, negotiate and offer alternative options where appropriate.
- Assures the implementation of customer requirements into BC Quality Systems including the certificate profiles.
- Analyzes customer inquiries to identify recurring questions and areas for improvement and efficiency.
- Where appropriate, identifies improvement areas, define and follow up on the action plans.
- Understands, review and provides feedback on the impact of projects regarding customer requirements.
- Ensures constant communication with all parties involved in order to maintain the integrity of the documentation systems, technical and regulatory database.
- Responsible for managing online documentation websites for our different user groups.
- Maintain inspection plants and certificate profiles for testing and customer COA’s as needed.
- Prepare documentation to help support plants with audit requirements and maintain certification files as needed.**Scope**: LATAM**ABOUT YOU**:

- Bachelor Degree in Food Science/Food Technology or equivalent.
- Knowledge of Food Regulations, GMP, HACCP and Basic Micro.
- FSMA knowledge is a plus.
- Basic food process operations (ideally Confectionery, Biscuits, Snacks, Nuts, ice-cream, Fillings).
- Min. 3 years experience in similar roles.
- Excellent verbal and written communication skills.
- Computer Software Programs such as word, excel, SAP experience a plus.
- Fluent in English and Portuguese. Good communication skills in Spanish.

**Location**:Paulista Avenue - Hybrid (3 x 2)At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. **#oneBC - Diverse People, Sustainable Growth.**

If you want to learn more about Barry Callebaut, please find further information here.

Were you missing anything in this job ad? Please share your feedback with us by clicking here.



  • São Paulo, Brasil Barry Callebaut Tempo inteiro

    Customer Quality Documentation Analyst Location: São Paulo, BR, 01310-100 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving...


  • São Paulo, São Paulo, Brasil Barry Callebaut Tempo inteiro

    The Customer Quality Documentation Specialist ensures timely and accurate responses to customer technical documentation requests and specifications, maintaining strong relationships with various departments to ensure alignment with customer expectations.Key Responsibilities:Provides professional and timely responses to customer technical documentation...

  • Quality Analyst

    2 semanas atrás


    São Paulo, SP, Brasil Vantage Specialty Chemicals Tempo inteiro

    Vantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. Job Overview: The Quality Assurance Analyst will support LATAM quality operations,...

  • Quality Assurance Analyst

    6 meses atrás


    Sao Paulo, Brasil Kenvue Tempo inteiro

    **Quality Assurance Analyst**-2307010004W Description Kenvue is currently recruiting for: **Quality Assurance Analyst*** **Establishes and maintains quality systems, procedures and controls, ensuring that quality system elements are in compliance to established requirements. Performs periodic checks to verify compliance to Quality and Service...


  • Sao Paulo, Brasil Siemens Tempo inteiro

    Do you want to play an essential role in building a better future by working on projects that have an impact on society and the environment? Are you interested in looking for revolutionary solutions that maximize value creation? So join our team and come build the future at Siemens! To talk about Siemens in Brazil is to talk about doing what matters to...


  • Sao Paulo, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for: **COMMERCIAL QUALITY ANALYST II** **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you...

  • Customer Service Analyst

    6 meses atrás


    Sao Paulo, Brasil FINDME TECNOLOGIA LTDA Tempo inteiro

    A FindMe está revolucionando o mercado de segurança e facilities da América Latina, através da transformação digital de suas operações. Nessa revolução, acreditamos que o sucesso dos clientes com a nossa plataforma e serviços é fundamental. Dessa forma, temos nos dedicado fortemente no acompanhamento e intervenção em toda a jornada do cliente...


  • Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for...

  • Automation Analyst

    6 meses atrás


    Sao Paulo, Brasil Techunting Tempo inteiro

    Description Professional to act as Automation Analyst for projects in the Brazil region. The professional needs to be able to work independently performing systems engineering and field services for industrial automation projects based programmable controllers (PLC / SIS), MCCs, HMIs, instrumentation, network, etc. Design moderate to complex architectures...

  • Quality Assurance Analyst

    6 meses atrás


    Sao Paulo, Brasil Novo Nordisk Tempo inteiro

    Quality Assurance Analyst **Category**:Quality**Location**:São Paulo, São Paulo, BR- **The Position** - As a Quality Assurance Analyst at Novo Nordisk, you will play a pivotal role with the following key responsibilities: - Operationalize the Quality Management System (QMS) and uphold Good Warehousing and Distribution Practices (GWDP) with Sanitary...

  • Quality Control Analyst

    6 meses atrás


    Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Customer Analyst Jr.

    5 meses atrás


    Sao Paulo, Brasil OEmprego Tempo inteiro

    Perfil Comportamental Sociável, Simpático, Compreensivo, Empreendedor, Equilibrado. Cargo: CUSTOMER ANALYST JR. - SÃO PAULO | Salario: A combinar. | Ensino: Ensino médio. | Turno: Manhã e Tarde. | Area: Atendimento. | Experiência:. | Cidade: São Paulo / SP

  • Project Quality Manager

    6 meses atrás


    Sao Paulo, Brasil GE Power Portfolio Tempo inteiro

    **Job Description Summary**: The Project Quality Manager (PQM) is responsible for ensuring that the contractual quality requirements (in terms of inspection notification, execution, documentation collection, management of non-conformance reports etc.) are compliant with the scope of supply. You will drive a Culture of Quality where quality is built-in to...

  • Senior Quality Analyst

    3 semanas atrás


    São Paulo, Brasil MaxSearch Tempo inteiro

    Senior Quality Analyst is a fulltime position that is responsible for applying Quality principles and techniques in the planning, development, and implementation of quality system processes and procedures to support the various day to day functions of CIA, including order fulfilment and field installation/servicing operations. This person must adhere to...

  • Quality Assurance Analyst

    6 meses atrás


    Sao Paulo, Brasil Thermo Fisher Scientific Tempo inteiro

    Are you ready to be a valued member within a Technology Centric Organization, surrounded by hard-working and driven individuals? Technology within the Contact Center space is evolving, and we are growing with it. Come join our team and be part of this exciting journey! **JOB DESCRIPTION**: As a Validation Analyst in the GRC department, your main role is to...


  • Sao Paulo, Brasil Novo Nordisk Tempo inteiro

    Quality Assurance Analyst Jr **Category**:Quality**Location**:São Paulo, São Paulo, BR- **The Position** - As a Quality Assurance Analyst Jr. at Novo Nordisk, you will take on the following key responsibilities: - Operationalize the Quality Management System (QMS) and uphold Good Warehousing and Distribution Practices (GWDP) with Sanitary Technical...

  • Senior quality analyst

    3 semanas atrás


    SAO PAULO, Brasil MaxSearch Tempo inteiro

    Appropriate qualifications, e.g. degree level in a technical subject, membership of relevant national / international bodies, etc. Experience in a quality function in a regulated industry (medical devices/pharmaceuticals). Experience and knowledge of Quality Management Systems including ISO 13485, RDC 565 or other regulation that may supersede it with...


  • São Paulo, São Paulo, Brasil Novo Nordisk Tempo inteiro

    About the JobWe are seeking a highly motivated and detail-oriented Quality Assurance Analyst Jr. to join our team at Novo Nordisk. As a Quality Assurance Analyst Jr., you will play a key role in ensuring the highest quality standards in pharmaceutical distribution.ResponsibilitiesOperationalize the Quality Management System (QMS) and uphold Good Warehousing...


  • Sao Paulo, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for a **Quality & Compliance Sr. Analyst**. This position reports into the Quality & Compliance Supervisor and is based at São José dos Campos, SP - Brazil. **Who We Are** At Kenvue we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science,...


  • Sao Paulo, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for: **PL Supplier Quality Analyst - Fixed Term (Rubicon)** **Job Description General Header Statement** This position reports into Quality Coordinator and is based at São José dos Campos - SP - Brazil. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of...