Dealer Development
Há 1 mês
**Job Description**:
In this role, you will be the responsible for dealer development and training strategies in South America, leading a team of more than 30 employees, besides being responsible for important projects in our organization, such as the Dealer 4.0, where we’re planning the future of our dealers.
Your main challenges will be:
- Responsible for the GM Dealer network maintenance, which includes performance and facilities analysis, and their movements, comprehending expansion, reduction and relocation, combined with georeferenced studies, for the South America Region (Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Peru, Paraguay and Uruguay),
- Tracking of dealer network KPIs, such as NPS / Customer satisfaction index, Market Share, Parts & Accessories, Financial performance and Standards (Facilities/Processes),
- Financial analysis for the dealer network in the region, including monthly reports, standardization of KPIs and forecast evaluation,
- Coordination of training strategies for dealer network in the region through Chevrolet University team and its platform (+19k active learners), according to each market requirements,
- Working Cross-functionally to achieve enterprise-wide results, as well as understanding and managing requirements for all involved stakeholders, including other areas, our field team and our dealers’ shareholders,
- Managing a team of +30 direct employees, with 8 direct reports, including Managers and Supervisors, besides third part resources, in Argentina, Brazil, Colombia, Chile, Ecuador and Peru.
Additionally, you will be responsible for driving the following responsibilities and behaviors.
- Uphold GM’s vision, values, and cultural behaviors,
- Responsible for leading special for Sales organization: Dealer 4.0, Premium distribution channel evaluation, Restart 3.0, as well as supporting other important initiatives (Pre-Owned project or the Electrification of our dealer network),
- Track Council leader for Sales organization.
**Additional Job Description**:
**Requirements**:
- Bachelor’s Degree and post-graduation/MBA in business, economics, marketing or other similar areas
- Leadership and interpersonal skills with ability to work cross-functionally, teach, and effectively influence without direct authority.
- Ability of building effective teams, leading people in different countries and to provide the team inputs to successfully navigate an ambiguous environment.
- Advanced English Level (mandatory)
- For Portuguese native speakers, Advanced Spanish Level is desirable, as well as advanced Portuguese for native Spanish speakers
LI-MFSG
**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**:
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
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