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Service Desk Analyst-team Lead/manager
Há 5 dias
Job description
Language: Fluent German speaker
Customer Support Consultant and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.
All you need is:
Fluent in German and B2 English
Analytical & Research Skills
Customer-oriented and responsible attitude
Will be a great plus:
Experience with CRM systems
Technical background
Experience with native speakers
International exchange programs participation
Customer service skills and experience
What You’ll Be Doing:
Becoming a product expert and providing documentation updates to our knowledge base
Ensuring customers satisfaction
Communicating with developers from various IT-companies
We offer you:
Flexible or fixed schedule
Possibility to work remotely
Competitive compensation
Paid intensive training and trial period
Great management with no bureaucracy
**Job Type**: Contract
Contract length: 12 months
**Salary**: R$10,000.00 - R$11,000.00 per month
Ability to commute/relocate:
- Brasília, DF: Reliably commute or planning to relocate before starting work (required)
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