Power Generation Field Service Technician

5 meses atrás

Rio de Janeiro, Brasil Cummins Tempo inteiro

Our culture believes that we can _RAISE YOUR POTENTIAL_. Offering global career development opportunities, making your community a better place and working with the most innovative people today, seeking to solve the most difficult problems we face globally.

We believe in flexibility, so you can explore your passions while making an impact through meaningful work within our inclusive workforce. That's what _#LifeAtCummins_ is all about.

We are looking for a talented **Power Generation Field Service Technician III** to join our team in **Rio de Janeiro, RJ**.

In this role, you will be impacted in the following ways:

- Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site.
- Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
- Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
- Escalates unresolved issues to product specialists / Supervisor
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Completes training in line with skill and business requirements
- Maintains service vehicle and tools for cleanliness and proper operation
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

**Qualifications**

To be successful in this role you will need to:
**Mandatory requirements**:

- Complete education in Electrotechnics.
- At least 5 years of experience in an Electrotechnician role.
- Experience with power generators.
- Availability to travel within Rio de Janeiro and occasionally to Espírito Santo.
- Active category B driver's license.

**Desirable (but not mandatory) Requirements**:

- Currently pursuing a degree in Engineering.
- Completed course in the field of power generation.

**Skills**
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Manages conflict - Handling conflict situations effectively, with a minimum of noise.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Develops talent - Developing people to meet both their career goals and the organization’s goals.
- Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
- Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
- Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
- Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
- Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
- Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools

  • Power Generation Field Service Technician

    5 meses atrás

    Rio de Janeiro, Brasil Cummins Inc. Tempo inteiro

    **POWER GENERATION FIELD SERVICE TECHNICIAN - LEVEL III** **Description** Our culture believes that we can _RAISE YOUR POTENTIAL_. Offering global career development opportunities, making your community a better place and working with the most innovative people today, seeking to solve the most difficult problems we face globally. We believe in...

  • Mechanical Technician II

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Cummins Inc. Tempo inteiro

    Job SummaryAs a Mechanical Technician II at Cummins Inc., you will be responsible for providing exceptional customer service and technical expertise in the field. Your primary focus will be on diagnosing and repairing complex engine issues at customer sites, ensuring prompt and efficient attention to their needs.Key ResponsibilitiesEngage customers in a...

  • Field Service Technician II

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Cummins Inc. Tempo inteiro

    At Cummins Inc., we are seeking a skilled Field Service Technician II to join our team. As a key member of our field service team, you will be responsible for diagnosing and completing less complex repairs to engines at the customer's site.Key Responsibilities:• Engage with customers in a courteous and professional manner.• Anticipate and ensure prompt...

  • Service Technician

    5 meses atrás

    Rio de Janeiro, Brasil Radio Holland Group Tempo inteiro

    **Service Technician (Brazil)**: Radio Holland is currently seeking applicants for Field Service Technicians to be based in Rio de Janeiro. This challenging position offers the opportunity to work as a Field Service Engineer on board vessels from tugs, deepsea-, offshore supply vessels as well platforms. You will be working on a wide range of marine...

  • Field Service Technician

    4 semanas atrás

    Lauro de Freitas, Bahia, Brasil Flowserve Corporation Tempo inteiro

    **Job Summary**:The Field Service Technician at Flowserve Corporation installs, commissions, monitors, troubleshoots, and repairs pumps, seals, and other equipment across various industries. This role requires real-time technical support to customers, providing recommendations for repairs, upgrades, and replacement equipment.**Key Responsibilities**:Make...

  • Field Service Technician

    4 semanas atrás

    Lauro de Freitas, Bahia, Brasil Flowserve Tempo inteiro

    Role Summary:The Field Service Technician at Flowserve installs, commissions, monitors, troubleshoots, and repairs pumps, seals, and other equipment across various industries, including oil and gas, chemical, nuclear, coal, and wastewater. This challenging position requires real-time technical support to customers, providing recommendations for repairs,...

  • Field Service Technician

    3 meses atrás

    Lauro de Freitas, Brasil Flowserve Corporation Tempo inteiro

    **Role Summary**: The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement. In this challenging position the Field Service Technician (FST) provides...

  • Field Service Technician, 4-stroke

    6 meses atrás

    Rio De Janeiro, Brasil Wärtsilä Tempo inteiro

    **Field Service Technician, 4-stroke**: Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our...

  • Field Service Technician

    3 meses atrás

    Lauro de Freitas, Brasil Flowserve Tempo inteiro

    Role Summary: The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement. In this challenging position the Field Service Technician (FST) provides...

  • Manpower Field Service Technician

    6 meses atrás

    Rio De Janeiro, Brasil Baker Hughes Tempo inteiro

    **Are you passionate about providing complex technical solutions?** **Would you like being at the center of cutting-edge energy projects?** **Join our Field Services team** Our Turbomachinery & Process Solutions team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range...

  • Técnico em Ti Field Service Eletroeletrônica

    5 meses atrás

    Rio de Janeiro, Brasil CENTRAL FIELD SERVICE Tempo inteiro

    Venha ser um parceiro Field Service, fazendo parte da nossa rede de profissionais. **INFORMAÇOES SOBRE A PARCERIA**: - Atuar na solução on site representando o suporte dos nossos clientes; - Agendamentos serão feitos previamente com verificação de disponibilidade, ferramentas, conhecimento e realizados em um raio de até 30 km, ou seja totalizando-se...

  • Field Technician

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Viasat, Inc. Tempo inteiro

    About Viasat, Inc.Viasat, Inc. is a leading provider of global communication services. We are seeking a skilled Field Technician to join our team.Key Responsibilities:Install, test, and maintain voice and data networks, as well as satellite TV, radio, and other communication services.Organize necessary materials and tools for technical activities.Conduct...

  • Field Technician II

    4 semanas atrás

    Região Geográfica Intermediária de Patos, Brasil Zayo Group Tempo inteiro

    Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include...

  • Electronics Field Technician

    Há 1 mês

    Rio Preto, São Paulo, Brasil Diebold Nixdorf Tempo inteiro

    Job SummaryWe are seeking a skilled Electronics Field Technician to join our team at Diebold Nixdorf. As a key member of our technical support team, you will be responsible for installing, debugging, and providing maintenance for our product and component hardware and software on customer premises.Key ResponsibilitiesInstall and debug product and component...

  • Service Technician Jr

    4 semanas atrás

    Lauro De Freitas, Brasil John Crane Tempo inteiro

    Essa vaga expirou no Indeed. Possíveis motivos: a empresa não está aceitando inscrições, não está contratando ou está analisando inscrições. Service Technician Jr (Technician II Field Service/Support)John CraneLocal: Lauro de Freitas, BA Responsabilidades: Realizar rota de inspeção em todos os equipamentos contratados dos clientes atendidos,...

  • Sales Director, Latam Pgog

    5 meses atrás

    Rio de Janeiro, Brasil Digital Power Generation Oil & Gas Tempo inteiro

    **Job Description Summary**: Lead an opportunity to substantially impact the world by helping the energy sector’s future with Reliability, Performance, and Decarbonization software solutions. Job Overview: The LATAM Sales Director role for GE Digital’s Power Generation | Oil & Gas Commercial Team (PG-OG) is responsible for sales of our reliability and...

  • Cpl Field Specialist

    2 semanas atrás

    Rio de Janeiro, Brasil Onesubsea Tempo inteiro

    The CPL Field Specialist is responsible for maintaining safe, efficient, and reliable PSD to customers. The CPL Field Specialist identifies opportunities to improve service delivery, implements standard work, and manages risk during service delivery.Key Responsibilities: Ensure job deliverables are accurate and delivered on time.Participate in job risk...

  • Field Technician

    6 meses atrás

    Rio De Janeiro, Brasil Baker Hughes Tempo inteiro

    Are you passionate about providing complex technical solutions? Would you like to be at the center of cutting-edge energy projects? **Join our Field Services team!** Our Turbomachinery and Process Solutions team provides industry-leading products and services that optimize energy extraction, production and processing. We help a diverse range of clients...

  • Service Technician

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Epiroc Group Tempo inteiro

    About the Role: We are looking for a skilled Service Technician to join our team at Epiroc Group. In this role, you will be responsible for ensuring the Safety Standard at Site and contributing to the success of a new global company.Job Description:As a Service Technician, you will need to have core experience in maintenance, repairing, and troubleshooting...

  • Latam Field Service Technician

    5 meses atrás

    Rio de Janeiro, Brasil ALMACO Tempo inteiro

    **Title: Field Service** **Representative** **Location: Uberlândia, MG, Brazil** **Reports to: Service Supervisor and Technical Assistance** ALMACO is known for its excellent service and after-sales support. We are seeking to quickly hire a Field Service Representative to continue to provide world-class service to our clients in Latin America. We are...