Aftermarket Services Rep

2 meses atrás

Sao Paulo, Brasil Caterpillar Tempo inteiro

**Career Area**:Marketing / Sales / Product Support**:
**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:

- **Don’t forget to include a resumé in English in your profile in Workday**

Caterpillar provides services to our customers far beyond the initial equipment sale. Caterpillar's Construction Industries Services Division (CISD) exists to support enterprise efforts to deliver value-added services to customers. By enhancing customer value, Caterpillar and our dealers create the opportunity to profitably grow our businesses while reducing the impact of market cycles.

In this role, you will drive revenue and growth for the Construction Industries aftermarket services business for Caterpillar dealer (s), in Brazil. You’ll define and communicate targets and follow established sales processes focused on the end customer, in collaboration with the dealer (s). You will also provide leadership, guidance and counsel to optimize dealer sales through process improvements, in addition to leveraging opportunity management systems and processes to Caterpillar’s benefit, while recognizing and respecting the independence of the dealer.

**Job Profile / Activities**:

- Deliver aftermarket services sales targets in assigned territory and dealer(s);
- Develop and implement aftermarket services growth plan for the Core segment, in collaboration with dealer;
- Develop marketing campaigns and events to drive aftermarket sales, specific to each region, to maximize sales results;
- Seek understanding, document and communicate internally on customer requirements, business models, competitive landscape and other market intelligence to ensure product groups and other entities are aware of product & customer needs;
- Optimize parts sales variance utilization within assigned budget to drive incremental top line revenue and deliver business plan;
- Conduct regular sales performance reviews with dealers and ensure implementation of corrective actions where needed;
- Champion and influence change related to Caterpillar parts & service support strategies, products, and services;
- Partner with & influence internal parties to ensure general customer needs are met for an effective relationship
- Train dealers on strategy, discussing sales funnel and identifying ways to improve results.

**Basic Qualifications**:
**Education**:University degree preferably in Engineering, Business Administration or Marketing

**Experience**:3+ years of field experience and dealer’s support, with sales and marketing. Industry Knowledge of the industry and parts/services customer solutions.

**Language**:Intermediate English / Intermediate Portuguese

**Travel**:50-75% of the time

**Behavioral skills**:Customer Focus, Influencing, Negotiation, Communication and Emotional Intelligence. Ability to work independently and collaborative with cross-functional peers.

**Desirable Qualifications**:

- 5+ years field experience (second rep assignment)
- Advanced English

**Some **of **the **offered **benefits**:

- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

LI

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.

  • Aftermarket Service Representative

    Há 6 dias

    Sao Paulo, Brasil Caterpillar Tempo inteiro

    **Career Area**:Marketing / Sales / Product Support**: **IT IS YOUR TIME!** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable...

  • Vaga Analista de Requisitos

    2 meses atrás

    Sao Paulo, Brasil KLB GROUP Tempo inteiro

    São Paulo, SP, Brasil - comercial - A combinar - 1 - Profissional - nível superior - VAGA ANALISTA DE REQUISITOS - VAREJO AFTERMARKET - KLB GROUP - KLB GROUP - Atuação Híbrido sendo inicialmente presencial 3 vezes por semana no bairro doTucuruvi, zona Norte de São Paulo Contratação PJ **Requisitos**: - Superior Completo; ¿ Experiência prática...

  • Industry Sales

    2 semanas atrás

    Sao Paulo, Brasil Caterpillar Tempo inteiro

    **Career Area**: Sales **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

  • Aftermarket Services Consultant

    2 semanas atrás

    Sao Paulo, Brasil Caterpillar Tempo inteiro

    **Career Area**:Marketing / Sales / Product Support**: **IT IS YOUR TIME!** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable...

  • Specialist, Customer Service

    2 meses atrás

    Sao Paulo, Brasil Collins Aerospace Tempo inteiro

    **Function Description** Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for...

  • Rep Iii

    3 semanas atrás

    Sao Paulo, Brasil Cencora Tempo inteiro

    - What you will be doing -: The main attributions are related to provide support to customers (internal and external), receiving their requests about booking, quote, tracking, pick up and delivery schedule and general information, for domestic movements in Brazil, considering World Courier systems, policies and procedures. It is also responsibility keep in...

  • Rep., Customer Service

    2 meses atrás

    Sao Paulo, Brasil TD SYNNEX Tempo inteiro

    TD SYNNEX connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. TD SYNNEX is ranked No. 83 on the Fortune 500®...

  • Customer Service Rep

    Há 7 dias

    Sao Paulo, Brasil TD SYNNEX Tempo inteiro

    TD SYNNEX connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. TD SYNNEX is ranked No. 83 on the Fortune 500®...

  • Customer Service Rep Ii

    Há 5 dias

    Sao Paulo, Brasil TD SYNNEX Tempo inteiro

    TD SYNNEX connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialized skills, and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance. TD SYNNEX is ranked No. 83 on the Fortune 500®...

  • Marketing Consultant

    Há 5 dias

    Sao Paulo, Brasil Caterpillar Tempo inteiro

    **Career Area**:Marketing / Sales / Product Support**: IT'S YOUR TIME! It's Your Career. Make it Matter Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments -...

  • Rep Remoto

    2 meses atrás

    Sao Paulo, Brasil Novasyte Tempo inteiro

    activities. Sells IQVIA products/services to customers via telephone or electronic inquiries. Is not customarily and regularly engaged away from IQVIA for the purpose of making sales or obtaining orders. Essential Functions - Initiates and answers inbound and/or outbound sales calls or electronic inquiries directly from/to prospective and/or existing...

  • Rep Remoto

    2 meses atrás

    Sao Paulo, Brasil Novasyte Tempo inteiro

    Job Overview Under guidance, performs inside sales (whether inbound or outbound) activities. Sells IQVIA products/services to customers via telephone or electronic inquiries. Is not customarily and regularly engaged away from IQVIA for the purpose of making sales or obtaining orders. Essential Functions - Initiates and answers inbound and/or outbound sales...

  • Assistente de Serviços Técnicos

    2 meses atrás

    Sao Paulo, Brasil Stryker Corporation Tempo inteiro

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Sales Representative OD Prime IV

    Há 13 horas

    São Paulo, Brasil Oracle Tempo inteiro

    Sells a subset of product or services directly or via partners to small-and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep. Career Level - IC4 Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry...

  • Gbs Customer Service Tel Rep

    4 semanas atrás

    Sao Paulo, Brasil UNITED PARCEL SERVICE Tempo inteiro

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Tech Service Rep

    Há 5 dias

    Sao Paulo, Brasil ChemTreat Tempo inteiro

    Como Representante Técnico de Serviços na ChemTreat, você será responsável por realizar uma variedade de atividades relacionadas à instalação e manutenção de equipamentos em nossos clientes. Você será parte integrante de uma equipe dinâmica, colaborando com colegas técnicos e fornecendo suporte técnico vital para nossos clientes. Como...

  • Rep Remoto

    2 meses atrás

    Sao Paulo, Brasil Novasyte Tempo inteiro

    Requisitos: - Ensino Superior completo. - Conhecimentos em pacote MS Office (Word, Excel, Outlook). - Ter boa comunicação (verbal e escrita). - Desejável vivência na área da saúde, especialmente com médicos (será um diferencial). - Desejável experiência em atendimento telefônico. - Ter aptidão para vendas consultivas e abordagens técnicas, com...

  • Service Management Rep 3

    2 meses atrás

    Sao Paulo, Brasil Unisys Tempo inteiro

    **Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...

  • Customer Service Rep Iii

    Há 6 dias

    Sao Paulo, Brasil Ashland Tempo inteiro

    Ashland do Brasil Ltda Você é o tipo de pessoa curiosa, que está sempre pensando, criando, buscando e consertando? Que precisa entender como as coisas funcionam e depois descobrir como elas podem funcionar melhor? Você é um solucionador apaixonado e persistente que adora trabalhar com outras pessoas que compartilham sua motivação? Você é positivo,...

  • Rep, Account

    Há 5 dias

    Sao Paulo, Brasil BAXTER Tempo inteiro

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...