[stage] Assistant(E) Expert Voyage Et Opérations

2 meses atrás


Rio de Janeiro, Brasil TIERRA LATINA Tempo inteiro

**Stage / Etranger / **TIERRA LATINA**

**[Stage] Assistant(e) expert voyage et opérations en argentine & au Brésil (H/F)**:
Partez à la découverte de Buenos Aires et de Rio de Janeiro

**Missions**:
L’assistant.e expert voyage accompagne les experts voyages dans la production et la vente de séjours au Brésil.

Il doit également s’assurer du bon déroulement des voyages, une fois les voyageurs arrivés sur place.

Il travaille en étroite collaboration avec le responsable des opérations, qu’il accompagne dans ses tâches quotidiennes (gestions des réservations, gestion des clients sur place, mise à jour de la base de données dans le logiciel).

Pour être épanoui(e) dans ce poste, il vous faut être passionné(e) par les voyages et surtout passionné(e) par le Brésil.

OPÉRATIONS
- Assister le chargé d’opérations dans la gestion des relations partenaires (mise à jour des grilles tarifaires, gestion des imprévus,...)
- Assister le chargé opérations dans la gestion des réservations, paiements et facturation des prestataires

VENTES
- Réalisation de carnets de voyage, de cotations simples sous la direction de l’Expert Voyage
- Suivi des demandes, relances
- Mise à jour des données voyageurs et du suivi des voyages dans le CRM
- Suivi des avis voyageurs et mise en place des mesures nécessaires pour améliorer la qualité des voyages

MARKETING / COMMUNICATION (mission optionnelle : en fonction du profil/ expérience du stagiaire et de l’activité ventes/opérations du bureau au moment du stage)
- Création de contenu original sur les destinations : posts sur les réseaux sociaux, stories, rédaction d’articles, participation à des salons.
- Analyse des statistiques de vente pour déterminer les préférences des voyageurs, les tendances du marché et les opportunités à saisir (nouvelles destinations, nouvelles thématiques, nouveaux produits ou partenariats) en concertation avec le reste de l’équipe
- Se positionner en ambassadeur.ice de Tierra Latina devant les partenaires, les agences B2B, les groupes de professionnels, l’équipe Tierra Latina.

**Profil**:
SAVOIR-FAIRE:

- Français : courant
- Portugais / Espagnol : bases souhaitées
- Expériences dans la vente ou en agence de voyages souhaitée
- Niveau BAC + 2 minimum

C’est surtout ta personnalité qui nous intéresse et qui fera la différence. Ne te freine pas si tu ne “coches pas toutes les cases”.

SAVOIR-ÊTRE:

- Passionné-e par les voyages
- Expérience en agence de voyage souhaitée
- En quête de challenges
- Sens des responsabilités
- Capacité à s’organiser et gérer les priorités
- Enthousiaste, proactif.ve et investi.e
- Aimer travailler en équipe, partager, transmettre, fédérer

**Conditions**:

- Type de contrat : Stage conventionné de 6 mois à raison de 30h/semaine, 15 jours de congés payés inclus.
- Lieu de travail : Buenos Aires puis Rio de Janeiro.
- Date de début : Dès que possible.
- Rémunération : De R$1000 à R$1800 net / mois (de 170 à 320 euros net/mois) selon profil et expérience.
- Billet d’avion Buenos Aires - Rio de Janeiro pour le stagiaire (aller simple en classe éco avec 1 bagage en soute de 23 kg non modifiable ni remboursable).
- Gratuités sur certaines prestations touristiques

Informations de publication

Sur Emploi Espaces

Depuis le 25 avr. 2024

Référence Emploi Espaces

N°57924

Le recruteur

Annonceur

TIERRA LATINA

Développement durable

Équilibre vie privée/vie professionnelle

Inclusivité

Management participatif

Synthèse de l'annonce

Contrat

Stage

Temps complet

Durée : 6 mois

Début : Dès que possible

Salaire proposé:
Cf. texte de l'annonce

Formation : BTS, Bac+2

Expérience : Première(s) expérience(s)

Télétravail

Accord d'entreprise sur le télétravail - 5 jours de télétravail hebdomadaire

Lieu de travail

Buenos Aires et Rio de Janeiro - Etranger



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