Regional Customer Education and Training Manager

1 semana atrás

Sao Paulo, Brasil Galderma Tempo inteiro

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

About Galderma

Galderma is the leading company in the dermatology category, present in approximately 90 countries. We provide an innovative and science-based portfolio of premium brands and services spanning the entire spectrum of the rapidly growing dermatology market, through Injectable Aesthetics, Dermocosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the largest organ of the human body - the skin - meeting the individual needs of consumers and patients with superior results in partnership with healthcare professionals. We are advancing dermatology for every skin story because we understand that the skin we're in shapes our life stories.

Working at Galderma

At Galderma, you'll have the ultimate opportunity to gain transformative work experiences. We are committed to meeting the individual needs of consumers and patients with superior results in partnership with healthcare professionals. In our company, we embrace differences and respect diversity, privacy, and personal rights of each employee. We are committed to maintaining our workplace respectful and inclusive. We take pride in our dedication to diversity and inclusion and want to ensure that the people we do business with know, share, and respect our standards. If you seek to put your ideas into practice, make a difference, and fulfill your purpose, your place is here.

Opportunity - Key Responsibilities

What you will do:

- To be an expert on the aesthetic and medical uses of Botulinum toxin, Biostimulators and Hyaluronic acid products. Maintains up to date level of knowledge of Botulinum toxin, Biostimulators and Hyaluronic acid products by means of regular and continuous review of information of own and competitor products.
- Alignment between Global Medical Affairs (GMA) and Affiliates - ensure local implementation of Global Customer Education & Training strategy. Drive alignment with Global and Local Compliance, Regulatory and Legal rules and requirements.
- Accountable for planning & execution of training events in the Region
- Country training plans, execution and follow up across the Region, based on segmentation and targeting
- KPIs settings
- Agendas creation
- Speakers selection, briefings and onsite support
- Tracking and follow up
- Leveraging Best practices across the region
- Support product launches within the region. Work together with local affiliates, GMA, GBU and Global Commercial Excellence team in the preparation and execution of launch plans.
- Identification, training and development of GAIN trainers in the Region.
- Ensure each county has an adequate number of local trainers
- Ensure local trainers have been properly trained on Galderma standards for Education and Training
- Create a Regional Faculty of Trainers, continuous coaching them and support in their development through briefings, Train-the-Trainers meetings, live demonstrations, hands-on workshops and anatomy masterclasses.
- Support the development of GAIN Online Education platform. Based on the analytics to develop and execute a successful engagement plan on an annual basis.
- Work with Head of Customer Education and Training for content development and support when needed.

Education
- University degree.
- Graduate training in Dermatology, Surgery or Internal Medicine (preferred)
- Fluent in English (written and oral)
- Advanced Spanish

Re

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