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Digital Customer Engagement Manager

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Brasília, Brasil MAK Technologies LLC Tempo inteiro

Position : digital Customer Engagement Manager (dCEM)
Remote : Yes
Duration: : 4 to 6 months plus
Distribution Effort : 5/Days per week (remote)
Project Role : Project Manager
No of Positions: 4 position
Short description : dCEM
MUST HAVE skills
Technical Skills
Strong knowledge of IT Service Management, SAP Basis and SAP Applications
Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers
Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.
Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics
Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution
Soft Skills
Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.G. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.