Inside Sales Analyst

4 semanas atrás

São Paulo, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

We are looking for a responsible and skilled Inside Sales Analyst to join our sales team.

Main activities and Responsibilities:

- Support to the sales team (Key Accounts);
- Daily contact and customer service in order to understand their needs and offer services/products that best meet their expectations.
- Study potential customers, market and competitors (benchmarking);
- Establish contact with potential customers in a personalized way via phone, e-mail, video call, chat and/or other means;
- Monitoring of negotiations, deliveries and overdue;
- · Elaborate commercial offers for customers;
- CRM/SAP management (register customers, opportunities, orders, additives, spare parts, approvals, etc..);
- SINOSURE management. (necessary documents, fup the process, etc);
- Stock reservation management;
- Consolidate Forecast with the commercial team on a monthly basis, validating volume sold, billed, hit rate, customer registration, etc;
- Responsible for generating reports, such as billing, forecast, backlog, opportunities;
- Management of standard Sungrow documents such as NDA, Contracts, Minutes, etc;
- Analyze placements applied in indirect offers in partnership with the Marketing team and suggest improvements;
- Management and tracking of all FOB and CFR orders, from the start to the delivery;
- Contact and periodic meetings to align orders and stock with the head office;
- PO critic analisys. conference on receipt;
- PO confirmation/acceptance to customer;
- Feedback to the commercial in case of necessary changes;
- Making sure the customer is receiving the return within the Logistics Procedure deadline;
- Weekly meetings to follow up with the commercial + logistics;
- Communicate important customer feedback internally;
- Daily completion of Sales Tracking worksheet;
- Maintain and update sales and customer records in FUP.

Function Specific Knowledge:

- Excellent verbal and written communication.
- Persuasion and negotiation skills.
- Proficient in Microsoft Office 365(Word, Excel, power Point and Outlook).
- knowledge in power BI

Education and Minimum Requirements:

- Higher education in Communication, Marketing, Business Management, Accounting, Administration or related areas.
- English level advanced or above

Competencies

- Analytical Thinking;
- Organization;
- Sense of responsibility;
- Communications;
- Teamwork.

Work Location and Status:

- Full time job (CLT);
- Work at Vila Olimpia/SP
- Behavioral skills: pro activity, good communication; organization; time management; teamwork; interpersonal relationship

Compensation:

- Compensation commensurate with experience
- Competitive benefits package

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