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A/R Collections Specialist
1 hora atrás
Position Overview
We’re seeking a detail-oriented, proactive Accounts Receivable & Collections Specialist to support our finance team. This role is all about maintaining healthy cash flow by efficiently managing invoicing, aging receivables, and customer collections while building strong relationships with clients and internal teams.
Key Responsibilities
- Prepare, issue, and follow up on customer invoices in a timely and accurate manner
- Monitor accounts receivable aging reports and prioritize collections activities
- Contact customers (email/phone) regarding past-due balances with professionalism and tact
- Negotiate payment plans or resolutions while safeguarding company interests
- Post customer payments and reconcile accounts
- Investigate and resolve billing discrepancies or disputes in coordination with operations and service teams
- Maintain documentation of all correspondence and actions taken
- Produce weekly/monthly AR status reports for leadership
- Collaborate with sales, service, and finance teams to ensure accurate billing and reduce future delinquencies
- Suggest process improvements to streamline AR workflows and improve cash conversion
Qualifications
- 2+ years of experience in accounts receivable, billing, or collections
- Strong communication skills (clear, persuasive, and professional)
- Comfort interacting with customers regarding overdue accounts
- Detail-focused with strong organizational/time-management skills
- Ability to work independently and manage multiple priorities
- Proficiency in accounting software and MS Excel
- Positive attitude and resilience under pressure
What Success Looks Like
- Faster receivables collection and improved Days Sales Outstanding (DSO)
- Fewer overdue accounts and stronger customer payment compliance
- Collaborative relationships across teams and with clients
- Accurate, timely financial reporting and record-keeping
