Bpo vendor manager
2 semanas atrás
About Keeta Keeta is the international subsidiary of Meituan , a global giant in the delivery sector, and it's on an ambitious mission: to revolutionize the delivery of food and consumer goods worldwide. Our motto is simple yet powerful: “We help people eat better, live better.” Guided by this principle, we bring innovation and technology to the global stage. With over 1,000 team members around the world , Keeta is in full expansion — and you could be part of this journey Know more: Job Responsibilities Outsourced Team Management & Performance Monitoring: Responsible for managing and coordinating with multiple outsourced service providers (BPOs), including daily communication, task execution, progress tracking, and business alignment. Define and implement KPIs/SLAs, conduct regular operational reviews, and drive outsourced teams to achieve service quality and efficiency targets. Monitor performance across different sites, identify operational risks, and proactively implement optimization measures. Process & Service Standard Development Review and standardize customer service workflows, scripts, and operating procedures (SOPs) to ensure consistent service experience. Promote process digitization, automation, and tool adoption to improve overall efficiency and accuracy. Training & Quality Assurance: Collaborate with business teams to design and implement training programs, supporting capability building for outsourced teams. Establish or supervise quality assurance mechanisms to ensure service quality and compliance of outsourced teams. Job requirements: Highly responsible with a steadfast commitment to achieving goals and delivering results. Strong learning ability, with a willingness to continuously acquire new skills and adapt to changing business environments. Positive team contributor, supporting colleagues and enhancing team effectiveness through exceptional communication skills. Native-level proficiency in Portuguese and fluent in English (listening, speaking, reading, and writing). Experience in merchant operation support is an advantage.
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Global Vendor Planner
Há 7 dias
Rio Grande do Sul, Brasil Grundfos Tempo inteiro**_Would you like to be part of a good and innovative team with great career prospects within Supply Chain in Grundfos? _** **_Become a member of our Global Vendor Planning Team and get a chance to make a difference. _** **What is the job about?** As the Vendor Planner's you will primary execute cross-plant supply and inventory planning, support essential...
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Keeta-portuguese language specialist
2 semanas atrás
Rio Grande do Norte, Brasil Meituan Tempo inteiroResponsibilities: 1. Drive localization excellence by collaborating with localization project managers, external translation providers, and product managers to ensure the highest linguistic and cultural quality of Keeta’s Brazilian Portuguese content, while continuously enhancing efficiency and scalability. 2. Ensure top-tier translations by reviewing...
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Office Manager
Há 3 dias
Rio de Janeiro, Brasil al Green Solar llc Tempo inteiroWe are looking for an Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. What does an Office Manager do? Ultimately, the Office manager should be able to ensure the smooth...
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Project manager
2 semanas atrás
Rio Grande do Norte, Brasil Sea Tempo inteiroJob Description: Work closely with internal and external business stakeholders to understand and analyze business requirements, maintain good relationships with all stakeholders Work closely with HQ Project team to maintain and implement global standardized solutions and frameworks for IT services Translate business IT requirements into technical...
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Shipping Manager
1 semana atrás
Santa Cruz do Sul, Rio Grande do Sul, Brasil Pulse Tobacco Enterprise FZ-LLC Tempo inteiro R$40.000 - R$80.000 por anoCompany descriptionTrading of tobaccos from all over the worldRole DescriptionThis is a full-time on-site role in Santa Cruz Do Sul - RS, for a Shipping Manager position. The Shipping Manager will be responsible for overseeing the daily operations related to logistics. Tasks will include coordinating shipments, handling shipping documentation, ensuring...
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Operations Manager
1 semana atrás
Rio Grande do Sul, Brasil Zelh Tempo inteiroZelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...
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It product coordinator/manager
1 dia atrás
Rio Grande do Norte, Brasil OPPO Tempo inteiroAbout us OPPO was founded in 2004 and is one of the global leaders in smart device innovation. OPPO's footprint extends to more than 70 countries and regions, with over 300,000 sales outlets and 3,300 official service centers, where it employs more than 40,000 people dedicated to creating a better life for customers around the world through smarter products...
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Payroll manager
1 dia atrás
Rio Grande do Norte, Brasil Wella Company Tempo inteiroABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable...
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Drayage Account Manager
Há 3 dias
Rio Grande do Sul, Brasil Zelh Tempo inteiroZelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...
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Project Manager
Há 4 dias
Índio do Brasil Synergy Business Consulting, Inc. Tempo inteiro🇧🇷 Senior Project Manager – Manufacturing & Supply Chain 📍 Location: Rio de Janeiro or São Paulo, Brazil Preferred -Commute to the office 2–3 times a month. 💼 Employment Type: Contract About the Role We are seeking a Senior Project Manager (PMP Certified) with strong experience in Manufacturing and Supply Chain to lead complex,...