IT Functional Analyst

KQ RH, in partnership with a world-leading multinational company, is creating a modern technology center in Brazil, which will serve as the strategic hub to support all the company’s global units. Join this innovative team and help transform the future of technologyPOSITION HIGHLIGHTS• Hybrid work model, based in Indaiatuba/SP• Fluent English is mandatory• Knowledge of Cucumber (or similar tool) and Agile methodologyABOUT THE OPPORTUNITYWe are looking for an IT Functional Analyst to work in an international and collaborative environment, focusing on Information Security and IAM (Identity and Access Management) projects. You will be responsible for understanding business needs, defining functional requirements, and supporting the development team in delivering solutions aligned with security, compliance, and usability standards.RESPONSIBILITIES• Collaborate with stakeholders and the Product Owner to define and document requirements• Translate business needs into detailed functional and non-functional requirements• Design process flows and system architecture• Develop user stories with clear acceptance criteria for Agile teams (Scrum)• Use Cucumber (or similar) and BDD (Behavior Driven Development) for documentation and feature verification• Participate in the definition and validation of test cases• Support UAT (User Acceptance Testing)• Ensure up-to-date functional and technical documentation• Analyze and suggest improvements to access control processes• Serve as a functional reference for IAM tools and platforms• Work closely with operations and security teams• Lead training sessions, meetings, and workshops with stakeholders• Support related projects within the Identity and Access domain• Stay current with trends and best practices in IAMTECHNICAL REQUIREMENTS• Bachelor’s degree in Information Technology, Engineering, Information Systems, or related fields• Fluent English (written and spoken communication)• Solid experience as a Functional or Business Analyst in structured IT environments• Knowledge of UML, Visio, Draw.io for process modeling and diagrams• Familiarity with functional design, user journey mapping, and technical specification writing• Experience with Agile management tools such as Azure DevOps, Jira, or similar• Experience delivering functional training and presentations to stakeholders• Proven ability to translate business requirements into user stories with clear acceptance criteriaDESIRED BEHAVIORAL PROFILE• Excellent interpersonal, verbal, and written communication skills• Ability to work in cross-functional and multicultural environments• Strong negotiation and influencing skills across different business areas• Critical thinking, analytical mindset, and problem-solving focus• Proactiveness, curiosity, and a continuous learning mindset• Strong organizational skills and attention to detail• Ability to challenge ideas and propose improvements with a value-driven approachADDITIONAL INFORMATION:Location: Indaiatuba/SPAdvanced and/or fluent English is mandatory, as the role involves working with international teamsWork model: Hybrid.Contract type: CLT (Brazilian labor law employment contract)Local de trabalho: Indaiatuba, SP Regime de contratação de tipo: Efetivo – CLT Jornada: Período Integral Nível hierárquico: Consultor HABILIDADES Jira Processos de Testes Documentação Técnica e Funcional design funcional Inglês avançado Analista Funcional Analista de Negócio Azure DevOps Treinamento de Usuários Ferramentas Ágeis Cucumber Visio UML Ferramentas de Modelagem BDD (Behavior Driven Development) User Stories Requisitos Funcionais e Não Funcionai IAM (Identity & Access Management) IAM Draw.io