Support Specialist

Há 2 dias

Rio de Janeiro, Brasil Mize Tempo inteiro

Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India. Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually. As a pioneer in the field, we are committed to delivering real financial value to our extensive network of clients. We are looking for a Tech Support Specialist that will be par of our global tech-support team, will work closely with our operations team on our flag product maintenance and daily operations while assisting the entire R&D team. Each member of our team is an all-around-player that influences the product from the overall experience to the development, and you'll be no different. You should be passionate about building a product end-to-end, through the UX, design, coding, testing, and deployment phases. Responsibilities : Perform in-depth troubleshooting, including DB analysis, reading system logs, and debugging product code to identify and solve complex support issues that were escalated by other support levels. Maintain a low rate of non-bug escalations to the development team. Write technical notes and troubleshooting procedures to be used by the entire Support. Manage assigned cases to meet service level agreements, while continuously providing updates to the business. Ongoing support and working closely with the business teams throughout the company.  1+ years’ experience in technical support \ deployment \ system roles Experience with System log analysis Experience with Zendesk Creative troubleshooting abilities Ability to understand flows and provide creative technical solutions Proficiency in English (written and verbal) - Must Ability to comply with tight deadlines and self-prioritize Multi-tasking, self-learning, highly motivated and a team player Experience working in the Travel Industry - advantage

  • Administrative Support Specialist

    2 semanas atrás

    Rio de Janeiro, Brasil beBeeSupport Tempo inteiro

    Administrative Support Specialist Job Description: We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide top-notch administrative and customer service support in a fast-paced environment. Calendar Management: Organize schedules, book meetings, and keep calendars up-to-date using project management tools. Email...

  • Administrative Support Specialist

    2 semanas atrás

    Rio de Janeiro, Brasil beBeeSupport Tempo inteiro

    Administrative Support Specialist Job Description: We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide top-notch administrative and customer service support in a fast-paced environment. Calendar Management: Organize schedules, book meetings, and keep calendars up-to-date using project management tools. Email...

  • Customer Support Specialist

    2 semanas atrás

    Rio De Janeiro, Brasil Bee Vale Benefícios Tempo inteiro

    🚀 VAGA: CUSTOMER SUPPORT SPECIALIST 🐝Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...

  • Support Specialist

    1 semana atrás

    Rio de Janeiro, Brasil Mize Tempo inteiro

    Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India. Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually. As a pioneer in the field, we are committed to delivering real...

  • Support Specialist

    Há 9 horas

    Rio de Janeiro, Brasil Mize Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India. Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually. As a...

  • CUSTOMER SUPPORT SPECIALIST

    2 semanas atrás

    Rio de Janeiro, Brasil Bee Vale Benefícios Tempo inteiro

    VAGA: CUSTOMER SUPPORT SPECIALIST Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...

  • CUSTOMER SUPPORT SPECIALIST

    2 semanas atrás

    Rio de Janeiro, Brasil Bee Vale Benefícios Tempo inteiro

    🚀 VAGA: CUSTOMER SUPPORT SPECIALIST 🐝Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...

  • CUSTOMER SUPPORT SPECIALIST

    2 semanas atrás

    Rio de Janeiro, Brasil Bee Vale Benefícios Tempo inteiro

    🚀 VAGA: CUSTOMER SUPPORT SPECIALIST 🐝Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...

  • CUSTOMER SUPPORT SPECIALIST

    2 semanas atrás

    Rio de Janeiro, Brasil Bee Vale Benefícios Tempo inteiro

    VAGA: CUSTOMER SUPPORT SPECIALIST Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...

  • CUSTOMER SUPPORT SPECIALIST

    2 semanas atrás

    Rio de Janeiro, Brasil Bee Vale Benefícios Tempo inteiro

    VAGA: CUSTOMER SUPPORT SPECIALIST Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...