Network Operations Specialist

Há 4 dias

Rio de Janeiro, Rio de Janeiro, Brasil beBeeTechnical Tempo inteiro R$700.000 - R$1.100.000

Job Title: Network Operations Specialist

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About the Role:
In this challenging and dynamic role, you will be responsible for providing advanced technical support for network-related issues. You will work closely with our team to resolve complex problems in a timely and effective manner.

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Key Responsibilities:

  • ">
  • Provide next level technical support for MSC (Major Service Centers) problems referred to the team">
  • Support Service Desk Specialists in solving complex issues">
  • Troubleshoot and test Layer 1 issues using Bert test from Orange Network">
  • Troubleshoot and test Layer 2 issues using RFC2544 Ethernet test from Orange Network">
  • Troubleshoot and test Layer 3 issues using IP protocol test from Orange Network">
  • Work with region telecom providers to resolve network issues">
  • Support Orange Field Engineers when dispatched to resolve network and customer issues">
  • Provide turn-up assistance of Orange services from 1M to 10GigE Ethernet">
  • Diagnose configuration issues using software diagnostics and other network/product utility programs">
  • Diagnose fault-related cases using software diagnostics and other network/product utility programs">
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Requirements:

  • ">
  • Troubleshooting skills on Layer 1 technology and equipment (CSU/DSU, TDM multiplexer, Digital Access Cross connect System (DACS), Sonet systems)">
  • Troubleshooting skills on Layer 2 access protocols Ethernet and DSL">
  • Troubleshooting skills on Layer 3 protocols (EIGRP, OSPF, EIGRP and BGP)">
  • Experience with JDSU Ethernet test set and Fluke Networks Link runner test set">
  • Knowledge of network devices (Cisco and Juniper routers and switches)">
  • Excellent interpersonal and communication skills">
  • Ability to operate in a multicultural and cross-functional organization">
  • Service-oriented and customer-focused with excellent problem-solving skills">
  • Ability to work under pressure and deal with multiple tasks">
  • Excellent analytical and troubleshooting skills">
  • Understanding of Telecom Service Providers' networks and services">
  • Good office automation and PC literacy skills">
  • Able to cover flexible working hours/shift patterns">
  • Problem ownership until resolution">
  • Good time management, organizational, and communication skills">
  • Proactive, self-motivated, and determined attitude">
  • Proficient in English">
  • Relevant experience handling network technical support, operation, NOC environment & implementation support">
  • University degree or equivalent experience (Telecommunications or Networking)">
  • CCNA - preferred">
  • Capability to work in a global, changing, and multicultural environment">
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What We Offer:

  • ">
  • Meal allowance">
  • Transportation allowance">
  • Bonus plan">
  • Life insurance">
  • Medical plan">
  • Dental plan">
  • Birth benefit">
">

About Us:
We are committed to providing a comprehensive benefits program that makes your life better.

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