
IT Senior Technical Expert
Há 4 dias
We are seeking an accomplished IT professional to oversee the management of Microsoft Operational Systems, virtual environments, and hardware for servers and endpoints.
Key Responsibilities:- System Administration: Ensure seamless operation of server and networking equipment, including Routers, Switches, Access Points, and VPNs.
- Service Desk Support: Provide comprehensive assistance to internal and external users across our LatAm sites.
- Infrastructure Management: Maintain IT infrastructure, including racks and cabling for datacenters, plants, and endpoints.
- Project Management: Assist with project coordination and enhance IT KPIs.
- Backup and Recovery: Perform backup/restore operations using Avamar tools and manage asset control.
- Vendor Management: Handle IT vendor relations and process bill payments.
- Presentation Skills: Prepare and deliver presentations on IT LatAm for worldwide meetings.
- A Bachelor's degree in Information Science, Information Technology, Computer Science, or a related field.
- Proven experience as an IT Support Analyst with strong troubleshooting skills to identify and solve complex technical problems.
- Advanced proficiency in English is essential, and Spanish is a desirable skill.
- A strong team player with excellent communication, productivity, and planning skills.
- The ability to work under pressure and maintain a resilient attitude.
A business-oriented vision focused on cost reduction and IT operation improvements.
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