Support Associate

Há 5 dias


São Paulo, São Paulo, Brasil beBeeAccounting Tempo inteiro US$40.000 - US$60.000

We are seeking a dedicated and results-driven Support Specialist to join our team. In this role, you will play a critical part in ensuring the success of our partners by providing exceptional support and service.

About the Role

This is an exciting opportunity for someone who is passionate about delivering high-quality support and building strong relationships with clients. As a Support Specialist, you will be responsible for managing day-to-day partner support, ensuring timely resolution of issues related to platform usage, listing accuracy, and operational logistics.

You will also take ownership of recurring support processes, such as class schedule updates and invoice queries. Additionally, you will establish professional relationships with top partners to develop a deep understanding of their unique business needs, enabling upsell and retention opportunities.

Key responsibilities include:



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