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Front Office Representative

4 semanas atrás

São Paulo, São Paulo, Brasil Hilton Worldwide, Inc. Tempo inteiro

Job Summary:

We are seeking a skilled and friendly Guest Services Associate to join our team at Hilton Worldwide, Inc. As a Guest Services Associate, you will be responsible for providing exceptional guest experiences and ensuring that our guests feel welcome and valued.

Key Responsibilities:

  • Provide exceptional guest service and respond to guest inquiries in a timely and professional manner.
  • Work closely with other team members to ensure seamless guest experiences.
  • Assist with front office operations, including check-in, check-out, and room assignments.
  • Maintain a clean and organized work environment, adhering to Hilton's high standards of quality and service.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Previous experience in a customer-focused industry, preferably in hospitality.
  • Positive attitude, good communication skills, and a commitment to delivering exceptional guest service.
  • Excellent grooming standards and a professional manner.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Competent level of IT proficiency and ability to learn new systems quickly.

What We Offer:

Hilton Worldwide, Inc. is a leading global hospitality company that offers a range of benefits and opportunities for growth and development. As a Guest Services Associate, you will have the chance to work with a talented team of professionals, develop your skills and knowledge, and contribute to the success of our company.