Customer Service Associate I-Business
Há 15 horas
We are seeking a highly skilled Customer Service Associate I-Business to join our team at Jobs for Humanity. As a key member of our customer support team, you will be responsible for providing exceptional support to internal customers, resolving issues, and ensuring a positive experience for our clients.
Key Responsibilities
* Provide timely and effective support to internal customers via email, instant message, or phone
* Resolve a high volume of internal customer inquiries and escalate complex issues to the proper department
* Troubleshoot problems, identify root causes, and use tools and resources to determine solutions
* Collaborate with cross-functional teams to resolve issues and improve processes
* Meet quality standards, adhere to schedule, and maintain average handle time
* May provide guidance and mentoring to less experienced associates
Requirements
* High school diploma or equivalent
* Experienced (relevant combo of work and education)
* Excellent analytical skills
* Advanced level of verbal and written communication skills in English
* Computer navigation and operation skills
* Ability to work independently and in a team environment
What We Offer
* A competitive salary and benefits
* A variety of career development tools, resources, and opportunities
* The chance to work on challenging issues in the payment industry
* Time to support charities and give back in your community
Privacy Statement
Jobs for Humanity is committed to protecting the privacy and security of all personal information that we process. For specific information on how we protect personal information online, please see our Online Privacy Notice.
Sourcing Model
Recruitment at Jobs for Humanity works primarily on a direct sourcing model. We do not accept resumes from recruitment agencies that are not on our preferred supplier list and are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
"}
-
Customer Support Associate
Há 3 dias
São Paulo, São Paulo, Brasil Arrow Electronics, Inc. Tempo inteiro**Job Summary**:We are seeking a highly skilled Customer Support Associate to join our team at Arrow Electronics, Inc. As a key member of our Inside Sales Team, you will provide exceptional internal and external customer service and sales support to drive business growth and customer satisfaction.**Key Responsibilities**:• Provide expert customer service...
-
São Paulo, São Paulo, Brasil Salesforce Tempo inteiroAbout SalesforceSalesforce is a leading technology company that empowers businesses to connect with their customers in a whole new way. Our mission is to help companies across every industry blaze new trails and achieve their goals.Job SummaryWe are seeking a highly motivated and talented individual to join our Sales Development team as a Business...
-
Customer Success Associate
Há 4 dias
São Paulo, São Paulo, Brasil Sporty Group Tempo inteiroAbout the RoleAs a Customer Success Associate at Sporty Group, you will play a critical role in delivering exceptional customer experiences and driving business growth. This is an exciting opportunity to join a dynamic team and contribute to the success of our customers.Key ResponsibilitiesProvide timely and effective support to customers through various...
-
Client Services Associate I
Há 7 dias
São Paulo, São Paulo, Brasil Icon Plc Tempo inteiroAbout the RoleAt Icon Plc, we're seeking a highly skilled Client Services Associate I to join our dynamic team. As a key member of our organization, you will play a pivotal role in delivering exceptional customer service, managing client relationships, and ensuring the smooth operation of client projects.Key ResponsibilitiesAct as the primary point of...
-
Customer Experience Associate I
Há 5 dias
São Paulo, São Paulo, Brasil Conduent do Brasil Serviços de Call Center Ltda. Tempo inteiroThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Client Services Associate I
Há 3 dias
São Paulo, São Paulo, Brasil ICON Plc Tempo inteiroAbout ICON PlcICON Plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to be a part of our mission to shape the future of clinical development.Job SummaryWe are currently seeking a Client Service Associate I to join our diverse...
-
Accounting Services Associate I
Há 4 dias
São Caetano do Sul, São Paulo, Brasil Conduent Tempo inteiroAbout the RoleConduent is seeking a highly motivated and detail-oriented Accounting Services Associate I to join our team. As a key member of our accounting team, you will be responsible for performing tasks based on established procedures, using data organizing and coordination skills to perform business support or technical work.Key ResponsibilitiesPerform...
-
Senior Business Solutions Analyst
Há 5 dias
São Paulo, São Paulo, Brasil Conduent Business Services Tempo inteiro**About Conduent Business Services**We are a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. Our dedicated associates work tirelessly to create exceptional outcomes for our clients and the millions of people who count on them.**Job Overview**We are seeking a highly skilled and experienced Senior...
-
Business Service Associate
2 semanas atrás
São Paulo, São Paulo, Brasil Swiss Re Tempo inteiroOperational Role We are seeking a skilled and motivated individual to join our Operations team as an Operational Responsible. This role will be responsible for making pre-quotes, supporting the portfolio of renewals and issuances of policies and endorsements of Surety, as well as providing service to brokers and internal clients. About the Role As an...
-
Credit Analyst Associate
Há 3 dias
São Paulo, São Paulo, Brasil Moody'S Investors Service Tempo inteiroAbout the RoleWe are seeking a highly skilled Credit Analyst Associate to join our team at Moody's Investors Service. As a Credit Analyst Associate, you will play a critical role in providing credit analysis of financial institutions, insurance companies, and asset managers.Key ResponsibilitiesPerform preliminary credit analysis to support ratings, research,...
-
Operations Associate
Há 6 dias
São Paulo, São Paulo, Brasil Hsbc Tempo inteiroJob SummaryWe are seeking a highly skilled Banking Operations Specialist to join our team at Hsbc. As an Operations Associate, you will play a critical role in optimizing the operational process of banking services and products.Key ResponsibilitiesSupport business lines to optimize the operational process of banking services and products, with the aim of...
-
Business Development Associate
1 semana atrás
São Paulo, São Paulo, Brasil Northpoint Development Bank Tempo inteiroJob Title: BUSINESS ADVISORJob Overview:We are seeking a highly motivated and results-driven Business Development Associate to join our team at Northpoint Development Bank. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and driving revenue growth.Key...
-
Customer Service Manager
1 semana atrás
São Paulo, São Paulo, Brasil Pay Retailers Tempo inteiro**Job Summary**We are seeking a highly skilled and experienced Customer Service Manager to lead our customer service department for our B2C business unit. As a key member of our team, you will be responsible for providing outstanding customer service, developing effective customer service procedures, and implementing customer loyalty programs.**Key...
-
Business Service Associate
2 semanas atrás
São Paulo, São Paulo, Brasil Swiss Re Tempo inteiroOperational Role at Swiss Re Corporate Solutions We are seeking a highly motivated and detail-oriented individual to join our Operations team as an Operational Responsible. This role will be responsible for making pre-quote, supporting the portfolio of renewals and issuances of policies and endorsements of Surety, as well as providing service to brokers and...
-
São Paulo, São Paulo, Brasil SAP Tempo inteiroJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Success Partner Renewal Associate. As a key member of our Cloud Renewals Center, you will be responsible for supporting the high volume of auto-renewal transactions globally for our Buying Centers.Key ResponsibilitiesMonitor team mailboxes for incoming...
-
São Paulo, São Paulo, Brasil Salesforce, Inc. Tempo inteiroAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths,...
-
Network Operations Associate
Há 6 dias
São Paulo, São Paulo, Brasil Western Union Tempo inteiroJob SummaryWe are seeking a highly skilled Network Operations Associate to join our team at Western Union. As a Network Operations Associate, you will be responsible for providing day-to-day support to our owned stores, ensuring the smooth operation of our network.Key ResponsibilitiesProvide research, root cause analysis, and action plans to address system...
-
Credit Analyst Associate
Há 7 dias
São Paulo, São Paulo, Brasil Moody's Investors Service Tempo inteiroAbout the RoleWe are seeking a highly motivated and detail-oriented Credit Analyst Associate to join our team at Moody's Investors Service. As a Credit Analyst Associate, you will play a critical role in supporting the credit analysis process for financial institutions, insurance companies, and asset managers.Key ResponsibilitiesPerform Preliminary Credit...
-
São Paulo, São Paulo, Brasil Customer Intelligence Inc. Tempo inteiroAbout the RoleWe are seeking an experienced Implementation Specialist to join our team at Customer Intelligence Inc. as part of our Electronic Payment Processing team.Key ResponsibilitiesLead cross-functional project teams to implement electronic payment processing business activities for customers.Deliver high-quality implementation activities, ensuring the...
-
Customer Service Strategist
Há 3 dias
São Paulo, São Paulo, Brasil Pepsico Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Service Strategist to join our team at PepsiCo. As a key member of our customer-facing team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.Key ResponsibilitiesDevelop and execute customer-centric strategies to drive business growth and customer...